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T-Mobile will begin offering more than one milllion unlocked iPhone customers additional support starting January 30, according to a report from TMO News who obtained internal documents. The documents said the new support offerings would include, “common procedures, information about feature and specifications and other basic device questions.”
The carrier is also updating the iPhone page within its Community so it fits in with the rest of the T-Mobile supported device pages and “Integrated Scope of Support” for reps. Earlier this month we had a chance to talk with T-Mobile CTO Neville Ray on his thoughts on the failed AT&T merger and the carrier’s plans to hit the switch on 1900 MHz HSPA+ spectrum in a number of cities in the Eastern US.
T-Mobile will begin offering more than one milllion unlocked iPhone customers additional support starting January 30, according to a report from TMO News who obtained internal documents. The documents said the new support offerings would include, “common procedures, information about feature and specifications and other basic device questions.”
The carrier is also updating the iPhone page within its Community so it fits in with the rest of the T-Mobile supported device pages and “Integrated Scope of Support” for reps. Earlier this month we had a chance to talk with T-Mobile CTO Neville Ray on his thoughts on the failed AT&T merger and the carrier’s plans to hit the switch on 1900 MHz HSPA+ spectrum in a number of cities in the Eastern US.