Originally posted by AceVirus
The copy is Genuine, I have the product key and it's in the original package still. My graphics card is the one on the motherboard, not a custom one. And what specs do you need to know? And it doesn't happen often because I avoid turning my computer off at all costs, but I'd feel safer not keeping it on 24/7.
okay mate im going to try to help you

first of all, this can also be hardware but since you can startup after repair i doubt it is tho..
anyways freezing at that screen can be several issues one of them is just a windows xp dmg file of windows logon so my first question is
when you start up do you have to log on on an account?
if it does go to account management and delete passwords for account and other accounts so you do not have to login and it automaticly goes to your desktop.
also try-downloading the files winlogon.exe and dll's to repair em
this might fix your freeze
did not work?
go to start>run>msconfig
put off all services and programs from starting up
did this work? put them back on in groups of 4, when you cant startup anymore you know its 1 of those 4
this might fix your freeze
now have you installed a new service pack lately? on what service pack are you now? i reccomend if the windows logon didnt fix it downloading a new windows service pack
this might fix your freeze
ok umm you got external hard disks?
unplug them on restart
this might fix your freeze
also this could be something like your harddrive being damaged but i would try software fixes first if i were you

tell me your progress?
x