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i have lots of virus on my toshiba satellite i want to factory reset but i dont know how i need help
You probably have a recovery partition, Whilst booting up tap ALT and F10 simultaneously and it should take you to recovery. Now just follow instructions. If that dont work press on the zero key when turning on the laptop.
Read this ( You must login or register to view this content. ) and try again, if it does not work then you recovery partition has been deleted. So now i would wipe that drive then re-install windows, here s how You must login or register to view this content..