(adsbygoogle = window.adsbygoogle || []).push({}); This is the convo I just had with someone:


Bridgett H.: Hi, my name is Bridgett H.. How may I help you?
2415130914: Hello. Okay so I have the special edition of Fifa12 and the code for ultimate team (24 Free Gold Packs) doen't work it says it is invalid please check my entry. I tried reedeming it through the ps store and in the game and nothing, what do I do?!!? The code is ****-****-****
2415130914: On PS3 btw.
Bridgett H.: Let look into that code and I'll see what I can do for you.
2415130914: Okay thanks
Bridgett H.: Is *******@yahoo.com your current email?
2415130914: yes ma'am
Bridgett H.: It looks like you've already spoken with a chat agent about this before correct?
2415130914: Yes I have.
Bridgett H.: I found the picture of the receipt and today's date.
Bridgett H.: Did they not provide you with a code for it then?
2415130914: No, that's why I tried contacting you guys again :/
Bridgett H.: When I look up your account, I see your FUT content is already active.
Bridgett H.: You have the online pass registered as well.
Bridgett H.: What exactly are you missing?
2415130914: Yes. I started my team, then found how to enter the code but it didn't work.
2415130914: No because the code I was given said its invalid and I can't get it to work
Bridgett H.: Okay, lets try a new code and see what happens.
2415130914: I redeem on the game in the store right?
Bridgett H.: Yes.
Bridgett H.: Origin.
2415130914: Okay
2415130914: you there?
Bridgett H.: Yes I am here, sorry I was creating a code.
Bridgett H.: (New Code)
Try that please and let me know how it works for you.
2415130914: Ok one sec
2415130914: I didn't work. PS3 right?
Bridgett H.: Yes. Let me recheck the format.
Bridgett H.: I may have given you a European code by mistake.
2415130914: Okay, yeah i'm in u.s
Bridgett H.: (New, New Code)

Bridgett H.: Can you try that one for me please?
2415130914: Okay one sec.
2415130914: Still no luck but I don't understand why not? this is getting annoying >.<
Bridgett H.: For me as well.
Bridgett H.: I am not sure why my codes are not working right.
Bridgett H.: Let me look into possibly making the entitlement manually.
2415130914: Okay thanks. take your time.
Bridgett H.: I don't have the entitlement ID for the special edition.
Bridgett H.: My manager wants me to send this up to him for correction.
2415130914: Will it work with a regular edition code?
Bridgett H.: I could grant an entitlement for FIFA 12 base edition.
Bridgett H.: But not for Special Edition.
Bridgett H.: You'd miss out on stuff.
2415130914: Great
Bridgett H.: I want to send this up to my manager so he can create the correct entitlement on your account.
2415130914: Okay that'd be great.
Bridgett H.: Okay he'll be in contact with you via email shortly. He may need to escalate it to corporate for an entitlement code, so I would check your email tomorrow.
Bridgett H.: Can I offer you a 20% coupon to Origin as compensation for your time?
2415130914: Can you tell me what that is? sorry haha
Bridgett H.: Origin is our online store.
2415130914: Okay sure
Bridgett H.: (Coupon Code)

Bridgett H.: That's good for 20% off anything in the store except for pre orders.
Bridgett H.: I believe its good for a month.
2415130914: Okay thank you so much for your help
Bridgett H.: Anytime. I am very sorry about my codes not working for you. My manager should have it well in hand.
Bridgett H.: Enjoy the rest of your evening.
2415130914: You too.
You have disconnected.

Can someone tell me why I'm having a problem redeeming another code I have like 3!!

Are you entering it in the right spot?

Of coarse I'm not a noob. For my main account I redeemed the one that came with the game but idk why it wasn't working at all.

So the other 3 you have arent working?

Yeah that's right I even tried selling them but the codes didn't work for the other person either so weird fail unless they were lying :\

Hmm idk, can i see one of the codes to see if itll work?

Dammn I deleted them, no use.