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Rockstar says there still trying to fix this and find the original cause of it but if you made a new character like me and don't want to lose it what you have to do is:
"When exiting GTA Online, please pause the game and choose to return to Single Player. This will trigger a save and ensure that progress since the last auto-save is recorded. If you purchase items and immediately power the console off or exit through console system menus, those items may not be saved."
I'm posting this to try to help people who may not have seen the thread here:
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