Post: GTA V for PC - Crash HELP ?
05-27-2015, 04:07 AM #1
Aussie-GTA5
Save Point
(adsbygoogle = window.adsbygoogle || []).push({}); Hello NGU,


I recently Bought GTA V for my PC. I installed it fine, now when i try to play it it Quits/ Freezes unexpectedly. My computer is fine, what is Wrong. Please assist NGU and help me fix this Issue ASAP, as i really would love to play GTA V for PC on my PC. What can i do, how do i fix it, i have also Stopped all my Anti-Virus Protection on my PC and all my Drivers are Updated, the same wit the Updates for my PC. So what is wrong NGU, please Assist and fix this issue im facing ?



LAUNCHER LOG:

[2015-05-27 00:21:57.075] [DISPLAY] Using DPI 96
[2015-05-27 00:21:57.169] [DISPLAY] File version 10000:15e0002 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe)
[2015-05-27 00:21:57.235] [DISPLAY] File version 10001:50008 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2015-05-27 00:21:57.282] [DISPLAY] File version 10000:15e0001 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTAVLauncher.exe)
[2015-05-27 00:21:57.289] [DISPLAY] Version: 1.0.231.0|1.0.350.2|1.1.5.8|1.0.350.1|FFP
[2015-05-27 00:21:57.815] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
[2015-05-27 00:21:58.941] [DISPLAY] File version 10000:15e0002 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe)
[2015-05-27 00:21:59.455] [DISPLAY] Opened options file.
[2015-05-27 00:21:59.782] [DISPLAY] File version 10001:50008 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2015-05-27 00:21:59.936] [DISPLAY] Social Club initializing...
[2015-05-27 00:22:01.662] [DISPLAY] Attempting to create device...
[2015-05-27 00:22:01.671] [DISPLAY] Attempting to initialise DX9 COM object...
[2015-05-27 00:22:01.755] [DISPLAY] Window size: 690 x 496
[2015-05-27 00:22:02.212] [DISPLAY] Successfully created DX Device!
[2015-05-27 00:22:17.012] [DISPLAY] File version 10000:15e0002 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe)
[2015-05-27 00:22:20.417] [DISPLAY] In-place download is up-to-date.
[2015-05-27 00:22:20.479] [DISPLAY] Launching game...
[2015-05-27 00:22:20.485] [DISPLAY] (path: C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe cmdline: "C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe")
[2015-05-27 00:23:35.439] [DISPLAY] Game exited with code -1073741819
[2015-05-27 00:23:35.440]
Unable to stat out-file!
[2015-05-27 00:23:35.443]
************************************************************************
[2015-05-27 00:23:35.444]
* Setting error condition
[2015-05-27 00:23:35.446]
* Category: 1 (ERROR_CATEGORY_LAUNCHER)
[2015-05-27 00:23:35.448]
* Code: 1 (LAUNCHER_ERR_INVALID_OUTFILE)
[2015-05-27 00:23:35.448]
* Extra:
[2015-05-27 00:23:35.448]
* Localised: Launcher error. Code: 7
[2015-05-27 00:23:35.449]
************************************************************************
[2015-05-27 00:23:35.452]
Unable to read out-file!
[2015-05-27 00:23:35.455]
************************************************************************
[2015-05-27 00:23:35.455]
* Setting error condition
[2015-05-27 00:23:35.458]
* Category: 5 (ERROR_CATEGORY_EXIT_CODE)
[2015-05-27 00:23:35.460]
* Code: 5 (c0000005)
[2015-05-27 00:23:35.460]
* Extra:
[2015-05-27 00:23:35.460]
* Localised: Grand Theft Auto V exited unexpectedly.

Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.

If you continue to have problems playing the game, please contact Rockstar Games Customer Service at You must login or register to view this content.
[2015-05-27 00:23:35.460]
************************************************************************
[2015-05-27 00:23:35.480]
Unable to clear in-file and out-file!
[2015-05-27 00:23:42.551] [DISPLAY] Launching game...
[2015-05-27 00:23:42.561] [DISPLAY] (path: C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe cmdline: "C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe" -safemode)
[2015-05-27 00:25:03.468] [DISPLAY] Game exited with code -1073741819
[2015-05-27 00:25:03.469]
Unable to stat out-file!
[2015-05-27 00:25:03.472]
************************************************************************
[2015-05-27 00:25:03.472]
* Setting error condition
[2015-05-27 00:25:03.475]
* Category: 1 (ERROR_CATEGORY_LAUNCHER)
[2015-05-27 00:25:03.477]
* Code: 1 (LAUNCHER_ERR_INVALID_OUTFILE)
[2015-05-27 00:25:03.477]
* Extra:
[2015-05-27 00:25:03.477]
* Localised: Launcher error. Code: 7
[2015-05-27 00:25:03.477]
************************************************************************
[2015-05-27 00:25:03.480]
Unable to read out-file!
[2015-05-27 00:25:03.483]
************************************************************************
[2015-05-27 00:25:03.483]
* Setting error condition
[2015-05-27 00:25:03.486]
* Category: 5 (ERROR_CATEGORY_EXIT_CODE)
[2015-05-27 00:25:03.487]
* Code: 5 (c0000005)
[2015-05-27 00:25:03.487]
* Extra:
[2015-05-27 00:25:03.488]
* Localised: Grand Theft Auto V exited unexpectedly.

Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.

If you continue to have problems playing the game, please contact Rockstar Games Customer Service at You must login or register to view this content.
[2015-05-27 00:25:03.488]
************************************************************************
[2015-05-27 00:25:03.508]
Unable to clear in-file and out-file!
[2015-05-27 00:34:39.748]
HRESULT failed when doing m_device->Present(NULL, NULL, NULL, NULL) : 88760868
[2015-05-27 00:34:39.752] [WARNING] Device lost.
[2015-05-27 00:34:39.753] [WARNING] Resetting device...
[2015-05-27 00:34:39.901] [WARNING] Reset failed with D3DERR_DEVICELOST.
[2015-05-27 00:34:41.062] [DISPLAY] Reset succeeded.
[2015-05-27 00:35:17.940]
HRESULT failed when doing m_device->Present(NULL, NULL, NULL, NULL) : 88760868
[2015-05-27 00:35:17.941] [WARNING] Device lost.
[2015-05-27 00:35:17.942] [WARNING] Resetting device...
[2015-05-27 00:35:18.055] [WARNING] Reset failed with D3DERR_DEVICELOST.
[2015-05-27 00:35:19.754] [DISPLAY] Reset succeeded.
[2015-05-27 00:45:59.643] [DISPLAY] Uninitializing.

PC Specs:

OS Version:
- Windows 8.1 Professional

RAM:
- 8.00GB

HDSad Awesome
- 1TB

Display Adapters:
- AMD Radeon HD 8730M
- Intel(R) HD Graphics 4000


IMAGE Issue:

You must login or register to view this content.



NOTE:
- I can Send you my ""DXDiag"" and ""MSInfo"", if you do need it.
(adsbygoogle = window.adsbygoogle || []).push({});
05-29-2015, 11:28 PM #2
DrZepto
Who’s Jim Erased?
Originally posted by GTA5 View Post
Hello NGU,


I recently Bought GTA V for my PC. I installed it fine, now when i try to play it it Quits/ Freezes unexpectedly. My computer is fine, what is Wrong. Please assist NGU and help me fix this Issue ASAP, as i really would love to play GTA V for PC on my PC. What can i do, how do i fix it, i have also Stopped all my Anti-Virus Protection on my PC and all my Drivers are Updated, the same wit the Updates for my PC. So what is wrong NGU, please Assist and fix this issue im facing ?



LAUNCHER LOG:

[2015-05-27 00:21:57.075] [DISPLAY] Using DPI 96
[2015-05-27 00:21:57.169] [DISPLAY] File version 10000:15e0002 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe)
[2015-05-27 00:21:57.235] [DISPLAY] File version 10001:50008 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2015-05-27 00:21:57.282] [DISPLAY] File version 10000:15e0001 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTAVLauncher.exe)
[2015-05-27 00:21:57.289] [DISPLAY] Version: 1.0.231.0|1.0.350.2|1.1.5.8|1.0.350.1|FFP
[2015-05-27 00:21:57.815] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
[2015-05-27 00:21:58.941] [DISPLAY] File version 10000:15e0002 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe)
[2015-05-27 00:21:59.455] [DISPLAY] Opened options file.
[2015-05-27 00:21:59.782] [DISPLAY] File version 10001:50008 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2015-05-27 00:21:59.936] [DISPLAY] Social Club initializing...
[2015-05-27 00:22:01.662] [DISPLAY] Attempting to create device...
[2015-05-27 00:22:01.671] [DISPLAY] Attempting to initialise DX9 COM object...
[2015-05-27 00:22:01.755] [DISPLAY] Window size: 690 x 496
[2015-05-27 00:22:02.212] [DISPLAY] Successfully created DX Device!
[2015-05-27 00:22:17.012] [DISPLAY] File version 10000:15e0002 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe)
[2015-05-27 00:22:20.417] [DISPLAY] In-place download is up-to-date.
[2015-05-27 00:22:20.479] [DISPLAY] Launching game...
[2015-05-27 00:22:20.485] [DISPLAY] (path: C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe cmdline: "C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe")
[2015-05-27 00:23:35.439] [DISPLAY] Game exited with code -1073741819
[2015-05-27 00:23:35.440]
Unable to stat out-file!
[2015-05-27 00:23:35.443]
************************************************************************
[2015-05-27 00:23:35.444]
* Setting error condition
[2015-05-27 00:23:35.446]
* Category: 1 (ERROR_CATEGORY_LAUNCHER)
[2015-05-27 00:23:35.448]
* Code: 1 (LAUNCHER_ERR_INVALID_OUTFILE)
[2015-05-27 00:23:35.448]
* Extra:
[2015-05-27 00:23:35.448]
* Localised: Launcher error. Code: 7
[2015-05-27 00:23:35.449]
************************************************************************
[2015-05-27 00:23:35.452]
Unable to read out-file!
[2015-05-27 00:23:35.455]
************************************************************************
[2015-05-27 00:23:35.455]
* Setting error condition
[2015-05-27 00:23:35.458]
* Category: 5 (ERROR_CATEGORY_EXIT_CODE)
[2015-05-27 00:23:35.460]
* Code: 5 (c0000005)
[2015-05-27 00:23:35.460]
* Extra:
[2015-05-27 00:23:35.460]
* Localised: Grand Theft Auto V exited unexpectedly.

Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.

If you continue to have problems playing the game, please contact Rockstar Games Customer Service at You must login or register to view this content.
[2015-05-27 00:23:35.460]
************************************************************************
[2015-05-27 00:23:35.480]
Unable to clear in-file and out-file!
[2015-05-27 00:23:42.551] [DISPLAY] Launching game...
[2015-05-27 00:23:42.561] [DISPLAY] (path: C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe cmdline: "C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe" -safemode)
[2015-05-27 00:25:03.468] [DISPLAY] Game exited with code -1073741819
[2015-05-27 00:25:03.469]
Unable to stat out-file!
[2015-05-27 00:25:03.472]
************************************************************************
[2015-05-27 00:25:03.472]
* Setting error condition
[2015-05-27 00:25:03.475]
* Category: 1 (ERROR_CATEGORY_LAUNCHER)
[2015-05-27 00:25:03.477]
* Code: 1 (LAUNCHER_ERR_INVALID_OUTFILE)
[2015-05-27 00:25:03.477]
* Extra:
[2015-05-27 00:25:03.477]
* Localised: Launcher error. Code: 7
[2015-05-27 00:25:03.477]
************************************************************************
[2015-05-27 00:25:03.480]
Unable to read out-file!
[2015-05-27 00:25:03.483]
************************************************************************
[2015-05-27 00:25:03.483]
* Setting error condition
[2015-05-27 00:25:03.486]
* Category: 5 (ERROR_CATEGORY_EXIT_CODE)
[2015-05-27 00:25:03.487]
* Code: 5 (c0000005)
[2015-05-27 00:25:03.487]
* Extra:
[2015-05-27 00:25:03.488]
* Localised: Grand Theft Auto V exited unexpectedly.

Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.

If you continue to have problems playing the game, please contact Rockstar Games Customer Service at You must login or register to view this content.
[2015-05-27 00:25:03.488]
************************************************************************
[2015-05-27 00:25:03.508]
Unable to clear in-file and out-file!
[2015-05-27 00:34:39.748]
HRESULT failed when doing m_device->Present(NULL, NULL, NULL, NULL) : 88760868
[2015-05-27 00:34:39.752] [WARNING] Device lost.
[2015-05-27 00:34:39.753] [WARNING] Resetting device...
[2015-05-27 00:34:39.901] [WARNING] Reset failed with D3DERR_DEVICELOST.
[2015-05-27 00:34:41.062] [DISPLAY] Reset succeeded.
[2015-05-27 00:35:17.940]
HRESULT failed when doing m_device->Present(NULL, NULL, NULL, NULL) : 88760868
[2015-05-27 00:35:17.941] [WARNING] Device lost.
[2015-05-27 00:35:17.942] [WARNING] Resetting device...
[2015-05-27 00:35:18.055] [WARNING] Reset failed with D3DERR_DEVICELOST.
[2015-05-27 00:35:19.754] [DISPLAY] Reset succeeded.
[2015-05-27 00:45:59.643] [DISPLAY] Uninitializing.

PC Specs:

OS Version:
- Windows 8.1 Professional

RAM:
- 8.00GB

HDSad Awesome
- 1TB

Display Adapters:
- AMD Radeon HD 8730M
- Intel(R) HD Graphics 4000


IMAGE Issue:

You must login or register to view this content.



NOTE:
- I can Send you my ""DXDiag"" and ""MSInfo"", if you do need it.


I'm not 100% sure on what is causing the problem but I reckon it's something with the launcher not being able to understand your game's settings and then this causes some device to fail. Could be something to do with your graphics drivers? (My friend had a similar problem where games wouldn't boot due to drivers being outdated) Probably worth going onto the Rockstar support forums for help as they are quite good over there and have helped me with several problems before Smile

Edit: after re-reading and seeing that you've already gotten the latest drivers, ensure that there isn't a beta version for Gta5 because my friend installed the wrong driver when AMD launched them as beta drivers instead for an unknown reason. If that doesn't work, possibly try uninstalling and installing an older version of the driver?

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