Post: Sony: A data breach caused the PSN outage
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04-26-2011, 10:23 PM
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Sony has confirmed that a data breach was the cause for the PSN outage, now in its sixth day. In a vague letter to customers, the gaming giant warned that personal information was compromised. In addition, they fear credit card details were included in the loss.
On April 17, an unknown number of PSN and Qriocity accounts were compromised. As a result, Sony shut things down in an attempt to mitigate the situation, allowing them time to correct the underlying issues and launch investigations. Initially, this outage was blamed on Anonymous, considering their past actions against the company.
“Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained,” a letter to customers explains. [You must login or register to view this content.]
Moreover, out of an abundance of caution, the firm explains, they are also warning customers that credit card details, including security codes and expiration dates, were exposed.
“To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports,” Sony added.
Sony is not providing credit monitoring. Instead, they are advising customers to obtain free yearly credit reports. Under U.S. law, each citizen is allowed one report a year from each of the credit bureaus. Likewise, Sony advised customers to place fraud alerts on their credit files.
“For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information,” the letter continues.
“We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible.”
Again, the number of accounts breached is unknown. However, Sony can count millions of gamers among their registered user base.
We’ve reached out to Sony for more information, and will update this story as we have it.
Source : anonnews.org
Sony has confirmed that a data breach was the cause for the PSN outage, now in its sixth day. In a vague letter to customers, the gaming giant warned that personal information was compromised. In addition, they fear credit card details were included in the loss.
On April 17, an unknown number of PSN and Qriocity accounts were compromised. As a result, Sony shut things down in an attempt to mitigate the situation, allowing them time to correct the underlying issues and launch investigations. Initially, this outage was blamed on Anonymous, considering their past actions against the company.
“Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained,” a letter to customers explains. [You must login or register to view this content.]
Moreover, out of an abundance of caution, the firm explains, they are also warning customers that credit card details, including security codes and expiration dates, were exposed.
“To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports,” Sony added.
Sony is not providing credit monitoring. Instead, they are advising customers to obtain free yearly credit reports. Under U.S. law, each citizen is allowed one report a year from each of the credit bureaus. Likewise, Sony advised customers to place fraud alerts on their credit files.
“For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information,” the letter continues.
“We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible.”
Again, the number of accounts breached is unknown. However, Sony can count millions of gamers among their registered user base.
We’ve reached out to Sony for more information, and will update this story as we have it.
Source : anonnews.org
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