Post: Sony Says It's Looking Into Crippling PS4 Glitch
08-25-2014, 06:43 AM #1
NGU GHOST
The One And Only
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Sony tells Kotaku it has “made progress” towards solving a PS4 glitch that has prevented some users from buying or playing games on their new PlayStation consoles. The “CE-33945-4″ glitch, which was reported by PS4 owners on NeoGAF and the PlayStation forums, prevents users from playing games or accessing any other services on the PlayStation Network.

Though the exact causes of the glitch are murky, some users determined that it may be triggered by pre-ordering a digital game on the PlayStation Network and then cancelling it through Sony customer support, which leads to some sort of database error.

This one’s brutal: people getting CE-33945-4 say they can’t play anything.

I reached out to Sony earlier this week to ask about the error. Here’s a Sony rep:

“We are aware of this account issue that has affected a very small number of users. We are currently investigating the cause of the issue and have made progress toward a possible solution.”

In the meantime, if you do run into this glitch, try rebuilding the database on your PS4, which some users say fixes the problem.
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08-25-2014, 06:51 AM #2
The ps4 has been real buggy for me last couple of months, freezing allot in the menus, doesn't turn off most the time.

I just stop using it really. All these massive companies keep releasing unfinished products, its getting annoying.
08-25-2014, 10:35 AM #3
Joel
[move]Sal:madsal::laim:[/move]
Does this apply to games on disc?
08-25-2014, 11:26 AM #4
ResistTheSun
In Flames Much?
Ouch that sounds rather nasty also don't get why people would pre order or pre load.

The following user thanked ResistTheSun for this useful post:

Rebuged
08-26-2014, 12:11 AM #5
NGU GHOST
The One And Only
Hell yeah it is,Some people pre order & then cancel just to get beta's & shit...Tip Dont Try ThatNo No
Originally posted by ResistTheSun View Post
Ouch that sounds rather nasty also don't get why people would pre order or pre load.
08-26-2014, 12:18 AM #6
Alt
Banned
i've never had any problems with my PS4 :/ Feel sorry for those who have.

Hope Sony fix this soon for the effected users.
08-26-2014, 12:47 PM #7
xSOADx
Banana Joe
i read an article of a person who plays games for a living, he got the CE-33945-4 error, cant start any game. he called sony, they told them to restore ps4, all his datas were lost , error is still there.
08-26-2014, 05:32 PM #8
iTruceFret
[move]From now on, call me DRAGON.[/move]
Yeah mine has done a lot of freezing lately and laggy. Hopefully Sony will fix all of these issues and my apologies to anyone who has suffered this one. :/
08-27-2014, 04:37 PM #9
:HIGH:
You talkin to me?
My Ps4 has been smooth So far

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