Post: XBox live account recovery problem
11-26-2011, 02:05 PM #1
(adsbygoogle = window.adsbygoogle || []).push({}); Hi peeps, this is a bit of a long winded story but I'll try and keep it brief.

I have 3 accounts on my XBOX one for me and 2 for the kids. The kids are tied to my Gamertag for friend authorisations etc. While I can still use the accounts from the XBOX I need to reset the password on the kids accounts. The company that provided the email addresses when I signed up (ukonline.co.uk) has gone bust so I cannot do this via email. I also cannot remember the favorite person from history. At the time I thought it was a stupid question to ask, but I figured I would always be able to reset them via email.

I've tried the support page at You must login or register to view this content.

But this asks about Hotmail but they have never been used for hotmail / MSN only ever on the XBOX. I've talked with the XBOX live chat support they were less than useful, I've tried the password reset page a few times but it doesn't ask about the GamerTag. I obviously know my xbox live details and my account authorizes their friend requests etc, so they are somehow linked to mine. Is there not a way as the Parent account I can reset their passwords?

I found this page You must login or register to view this content.

And have tried that, but though it refers to the live account password in the thread I can only see where to change the 4 digit XBOX Login password for the account in Modio. If I've missed something then that would be great, I just want to get access back to the accounts so I can update the email addresses.

Any help or suggestions would be greatly appreciated.

Cheers In Advance!

Plasma
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