(adsbygoogle = window.adsbygoogle || []).push({}); so i called activision about the perma ban and i asked that i couldnt connect to the online multiplayer to see what they gave me and below you will find the email that they sent me yes my name is joseph so what




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Subject
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I am trying to launch to multiplayer I get a messsage that I cannot connect


Discussion Thread
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Response (Jason Harrell) - 02/01/2011 05:33 PM
Hello Joseph,

Thank you for calling Activision technical support.
I apologize for the inconvenience this may have caused.

Most problems with the multiplayer portion of the game are related to routers or other connection sharing devices.
You can try setting up port forwarding on your router.

I suggest using a web browser capable of multiple tabs to easily switch back and forth from.
You will need access to your router's user interface, portforward.com as well as your Playstation 3's user interface.


For detailed information on configuring shared connections and forwarding ports for your specific router, please visit:
You must login or register to view this content.

***Please follow the instructions for setting up a static IP address for your Playstation 3 before port forwarding***

--Select Port List from the top menu
--Select PS3 Call of Duty: Black Ops
--Select your router make and model (NetGear WGR614v9)
--Bypass the advertisement by clicking "click here to skip advertisement on the top right of the page
--Follow the ORANGE "Static IP Address" link just above the "Do Not Skip This Step!" box
--Select "Setting up a Static IP Address on the PS3" and follow all steps provided.
--Then return to the previous page for Port Forwarding

Call of Duty: Black Ops port list:

--Disable any firewall or security features within your router
--Set port forwarding on your router to the IP address of your Playstation 3.
--This game uses ports 81, 3074, 3075, 3478(UDP) and ports 80, 443, 5223, 3074(TCP).
--For voice / video chat and online game play, direct communication with other PS3™ systems is used for data transmission during voice / video chat and online gaming. The port number used for this is UDP: 3658
--Place your Playstation 3 into the DMZ of your router.


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Customer (Entered by Jason Harrell) - 02/01/2011 05:33 PM
I am trying to launch to multiplayer I get a messsage that I cannot connect


Question Reference #110201-001131
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Product Level 1: PlayStation 3
Product Level 2: Call of Duty: Black Ops
Date Created: 02/01/2011 05:33 PM
Last Updated: 02/01/2011 05:33 PM
Status: Waiting

Explanation
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idk if this helped or not

Thing is you said you cannot connect,, Theres times I cant connect to a game because my internet was down.. but you didnt tell them you can connect to servers..

what i said is that i cant connect my nat type is open my connection speed is like 3055kbps which is pretty fast and they said to try to make a static ip for your console

and im sorry if i posted this here instead of that sticky thread about methods an ideas

the technical support guy didnt know anything about if you were banned. therefore he gave you the same answer he would give to anyone else asking about connection issues.