Originally posted by MyBlueUnknown
So I have factory reset my ps4 and when ps4 boots on it tells me to plug in wire to controller and press ps button, I did that and controller just flashes white and nothing happens, tried 5 different wires still nothing, also tried restarting from safe menu and nothing. Controller works fine in safe menu though, please help
Is the charging cable an official one, if so consider trying to reset your PS4 controller... there should be a small hole in the back. I don't own one but this may work for you.