(adsbygoogle = window.adsbygoogle || []).push({}); Click Start -> Run -> type `cmd` (no quotes) and hit enter, this will give you DOS command line interface.

Now enter this command: ping Your_Server_IP
Where Your_Server_IP is actually numeric server IP address that you can find in members area or in account welcome email. For example if your server IP is 64.235.57.236, so type `ping 64.235.57.236` (no quotes)

You should see ping results or message that request timed out.

If you see ping reply with time in milliseconds, that means your website is accessible from your computer and it must be working fine.

In case you get timeout or host unreachable error, please make tracert from your computer to the server main IP.

To make tracert type: tracert Your_Server_IP
You can find your IP address in members area.

Process can take a while you should see a lot information there. Please copy all information you got and paste it for us. Then we will be able to give you answer is that our server problem, or your internet service provider is blocking access to our server IP.

To copy all results you need to right-click anywhere inside DOS command prompt window and choose option `Select All`. Now right click again and text selection will be removed, and all content will be copied.