(adsbygoogle = window.adsbygoogle || []).push({}); its a brand new laptop and i keep getting blue screen of death nearly 2 - 3 times a day

Some info that might help...

OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\090612-22744-01.dmp
C:\Users\SAMM\AppData\Local\Temp\WER-80995-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt

This doesn't tell me anything. What BSOD code do you receive when you get the BSOD? You could also upload your dump file that Windows has created and I could take a look at it.

Would you mind looking at my BSOD dump file?

Nope. I've got some time to spare :p Upload it to mediafire or something, and I'll get back to you as fast as I can in regards to what the issue is.

Here is my latest dump file.
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---------- Post added at 07:50 PM ---------- Previous post was at 07:40 PM ----------


I have an alienware m17x r2 running windows 7

Okay, so here's what I have after a few minutes. You must login or register to view this content.

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This is an issue with ATI graphics drivers. You should first go to the official website and download drivers for your card. Don't simply do an upgrade. NVIDIA drivers allow the users to select a "Clean Install" option which uninstalls the old drivers and installs the new ones so that there isn't any conflicts. I'm not entirely sure how this would work on a laptop, however there should be some way to do it safely.

I'm trying to do a clean install of my graphics drivers, but I can't find a clean install choice anywhere. It just trys to make me install CCC again, but says its up to date, then cancels the download...
Any advice?

You can go to Device Manager, Display adapters, click on the GPU and click uninstall. Then you would want to reboot, and download the latest drivers from either ATI or from the website where you bought the laptop from.

I did what you said and uninstalled them. I let my computer sleep and woke it up. I am now waiting to see if I get another BSOD. It usually happens after my laptop wakes from sleep.

But you downloaded the latest ones and installed those too right? :p