Originally posted by dutminat
they emailed me back admitting they were at fault for my problem but apparenty " Unfortunately we in support do not have the ability to grant coins, pucks, or cards for Ultimate Team accounts.....In order to have the items refunded, you will need to contact your console store provider in which you bought the points from." i didnt buy my coins from a store so i dont even get what this means. but the upshot of this whole thing is ea dont give a f**k about the players.
Email/Ring sony then.. attach the email off ea for proof
and then tell them you spent (More than you have/did) They may give you it but least you can do is try

Hope you get it sorted Btw!