Post: ea customer support the worst in the world??
02-03-2011, 12:20 AM #1
Dutminator
Who’s Jim Erased?
(adsbygoogle = window.adsbygoogle || []).push({}); they emailed me back admitting they were at fault for my problem but apparenty " Unfortunately we in support do not have the ability to grant coins, pucks, or cards for Ultimate Team accounts.....In order to have the items refunded, you will need to contact your console store provider in which you bought the points from." i didnt buy my coins from a store so i dont even get what this means. but the upshot of this whole thing is ea dont give a f**k about the players.
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02-03-2011, 12:42 AM #2
Dazpowder
Gym leader
Originally posted by dutminat View Post
they emailed me back admitting they were at fault for my problem but apparenty " Unfortunately we in support do not have the ability to grant coins, pucks, or cards for Ultimate Team accounts.....In order to have the items refunded, you will need to contact your console store provider in which you bought the points from." i didnt buy my coins from a store so i dont even get what this means. but the upshot of this whole thing is ea dont give a f**k about the players.


Email/Ring sony then.. attach the email off ea for proof
and then tell them you spent (More than you have/did) They may give you it but least you can do is try Smile
Hope you get it sorted Btw!
02-03-2011, 12:50 AM #3
Dutminator
Who’s Jim Erased?
Originally posted by Dazpowder View Post
Email/Ring sony then.. attach the email off ea for proof
and then tell them you spent (More than you have/did) They may give you it but least you can do is try Smile
Hope you get it sorted Btw!


ive spent 15 quid on phone calls to ea and sony is the exact same, i dont get why i cant just be given back what i had in the first place, im doing all that i can mate but it just feels like they dont wanna know.
02-03-2011, 04:56 PM #4
Klevzz
Do a barrel roll!
like i said, ea only cares about your money...
02-03-2011, 05:16 PM #5
Dutminator
Who’s Jim Erased?
Originally posted by Klevzz View Post
like i said, ea only cares about your money...

they told me to ring sony to get my stuff back, then sony told me its down to ea and that i cant get my stuff back.

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