Post: bought ps3 digital version and regret it?
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09-28-2013, 02:59 AM
#1
fluffyTHEnutsak
Splicer
Did you buy GTA V off of the psn store and regret it? Would you rather have the disc instead?
Well I found out that Sony will actually give you a refund for the game.
HOW?
-Call Sony (See below)
-Tell them the issues (Mainly talk about the "pop-in" issues) of the game and how the disc version is way better than the digital version
-They should tell you that they will have your case reviewed and refunded within a few days
*Also, if you used a credit card, your credit card should be refunded (that's what happened for me)
SONY CONTACT INFORMATION:
Playstation Support Numbers:
USA: 1-800-345-7669 (press 0 three times when the call goes through)
Ireland: 0818 365065
Belgium: 0115 16406
Germany: 01805 766977
Denmark: 90 13 70 13
Spain: 902 102102
France: 0820 313233
Italy: 199 116266
Luxembourg: 0820 313233
Nederland: 0495 574817
Norway: 820 68 322
Sweden: 08 587 822 25
Portugal: 70723 2310
Finland: 8 600 411 911
Greece 801 11 92000
[email][email protected][/email]
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Asia:
Hong Kong: 2341 2356
Korea: 0807 237235
Malaysia: 1300 881233
Singapore: 8008 523663
Taiwan: 0223 718135
Australia: 1300 365911
New Zealand: 0941 72447
South Africa: 0861 773783
[email][email protected][/email] or [email][email protected][/email]
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*Please leave feedback if you got a refund or not.
Questions?
-Skype: fluffythenutsack (DRH)
-MSG me on NGU
The following 3 users say thank you to fluffyTHEnutsak for this useful post:
10-04-2013, 12:30 AM
#29
fluffyTHEnutsak
Splicer
Originally posted by Toke
Just gave them a call. Now just waiting for the email. Thanks.
np
let me know how it goes :y:
10-05-2013, 02:51 PM
#30
fluffyTHEnutsak
Splicer
Originally posted by ngu
just got it back:y:
This is an email from sony computer entertainment europe.
Sony computer entertainment europ header
dear daniel,
thank you for your recent call.
I understand you were requesting a refund for the grand theft auto v digital version as you have been having texture issues in the game, but a rented disc version was working fine.
We have refunded this purchase back to your credit card now. Please be advised that the refund may take up to 30 days to appear on your credit/debit card statement. This delay is entirely dependant on how quickly your bank processes the refund.
Regards,
playstation support centre
ref: 130928-001779
phone (australia support) : 1300 365 911
phone (new zealand support) : 09 415 2447
This is an email from sony computer entertainment europe.
Sony computer entertainment europ header
dear daniel,
thank you for your recent call.
I understand you were requesting a refund for the grand theft auto v digital version as you have been having texture issues in the game, but a rented disc version was working fine.
We have refunded this purchase back to your credit card now. Please be advised that the refund may take up to 30 days to appear on your credit/debit card statement. This delay is entirely dependant on how quickly your bank processes the refund.
Regards,
playstation support centre
ref: 130928-001779
phone (australia support) : 1300 365 911
phone (new zealand support) : 09 415 2447
awesome! :y:
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