(adsbygoogle = window.adsbygoogle || []).push({}); I bought my Limited Edition copy of bf3 a while back and when I opened it and use the online pass it gave me a invalid error. (using my friend's regular online pass for now) I contracted their support and well this happened
Rohan:
Thanks for contacting EA Help! My name is Rohan how may I help you?
you:
Could you help me with a warranty issue? I purchase a new copy of battlefield 3 limited edition and the online pass code is invalid and I would like to know if you can give me a limited edition code? I have picture proof I own the game but I don't have the receipt.
you:
I purchased it at gamestop
Rohan:
Okay,
Rohan:
I sincerely apologize for the inconvenience caused due to this.
you:
the code that came with the game is PQ7Q-NKNT-3CQ9
Rohan:
No worry I will just try to fix it for you.
you:
its ok
you:
ok thanks
Rohan:
you are welcome.
Rohan:
Okay,
Rohan:
I have found that the code you have provided is not searchable in our data base. I would suggest you to please contact the retailer for further assistance or our warranty department in order to get the replacement for the game. Here is the link:


Rohan:
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you:
but I don't want a replacement for the whole game I just wish to obtain my limited edition online pass.
you:
I could link you with proof I have a online pass code that is invalid threw photobucket if that helps
Rohan:
I know this , but you may get the new pass with the new game only.
Rohan:
So please contact our warranty department.
you:
Will there be a charge for exchanging it?
Rohan:
It would be depending on the courier company.
Rohan:
I have not heard back from you in last couple of minutes, I would really appreciate if you can reply to me.
you:
sorry I had to answer my house phone
Rohan:
Okay,
you:
So basically your telling me I bought the limited edition hoping that when I got home I could play online and now I have to pay an extra amount plus the original price?
you:
just to play online
Rohan:
I am sorry but You may only buy the online pass code also from psn store.
you:
I'm aware of that, but I'm not going to pay an extra amount of money for something that should have came with my copy.
Rohan:
I am sorry for this,
Rohan:
Is there anything else I may assist you with today?
Rohan:
I can understand your concern, however, the code provided by you is not a valid code. As we do not have the tools to verify the purchase done from third party stores and websites. You are suggested to contact your retailer for this concern. They are the concerned department for this issue.
you:
Sorry won't get me my online code and for contacting the retailer I bought it from would be even more difficult since I don't have the receipt!
Rohan:
Okay,
Basically they want me to pay an extra 15-20 dollars to get my online pass. That is a F-ing rip off.

That sucks, hope you get it sorted out.

Best thing to do would be trying another person. I borrowed the game out from a video store at first and was able to get a code sooo simply by just telling them it wasnt working and just giving them a fake code... Best of luck anyways.