It was down for a few days because of a DDoS attack.
Originally posted by egg
IMO, no.
Its servers are down a LOT of the time, meaning you are paying for something you can't use. And you WONT get these downtime days added to your subscription.
The saves database is a clusterfuck of information, and 95% of the saves you have no idea what they do as the information is essentially useless.
The staff are terrible, if you need help, they usually take ages to reply (though to be fair, when I told them that they were the amongst the worst customer service I had dealt with, they replied pretty quickly lol)
KG Resigner and Bruteforce are available for FREE, and Bruteforce has cheats, more so than Game Genie and Xploder (Ultimate doesn't have cheats, but professional does).
My advice to be honest would be stick with either of those.
But credit where credit is due, when Xploder is working, it does work and have never experienced a save that can't be resigned.