Originally posted by Coolsurf51
Anybody know how to reset psn account using serial number? Other than call Sony.
Originally posted by Kilam
You can prove to them it was you. I had my account hacked and I told them my previous email and such and they reset it for me.
Kilam's right. You can prove your account is yours. I have been scammed too (someone told me I have to give my login credentials to get mods, I was really young but I didn't tell them I gave away my password). To prove the account is yours, call Sony and tell them your old login credentials. That's all but just in case, try to remember the birth date you put on the account. If you cannot do any of those, an alternate solution is to tell Sony everything you have purchased/installed from the Playstation Store. If your account is successfully recovered, you will receive a special screen when you attempt to sign into PSN, asking you to insert new information (changing passwords and stuff like that) to keep your account safe.