Post: Having Problems with Xploder...
12-29-2011, 04:09 PM #1
xLew--
Former Staff
(adsbygoogle = window.adsbygoogle || []).push({}); if your having problems with xploder why not just discuss it in a thread for it, rather than taking over another users thread.

by the looks of things it looks like their servers are down, could be because they only had small servers and now after all this demand we have crashed them. by january 3rd i think everyone will be back to work well atleast in the uk they will be, and by then we will find out if not have the xploder servers fixed and back online.

so just be patient, the money we paid for the program will probably be put to use now upping their servers.

if the program fails to work again then of course get your money back as its not doing what its stating for many of you thats resigning saves as your own.


Discuss
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01-14-2012, 08:25 AM #65
Phuturistix
Level 2 Trustworthy
I'm not being funny, but this does seem like a really poor service to just put servers down when people are paying a price for the product. I wouldn't be happy at all.
01-14-2012, 09:51 AM #66
rfberquo
Do a barrel roll!
Originally posted by Elduder View Post
Just tried again after an 11 hour break, still not working. Xploder need to get their arse in gear and sort this shit out, it happens far too often for a paid service.


Exactly, couldn't agree more...
01-14-2012, 09:54 AM #67
xLew--
Former Staff
working fine now? :s
01-14-2012, 10:10 AM #68
rfberquo
Do a barrel roll!
Originally posted by benson81 View Post
As xlew has already said the servers shut down twice a day for updates, housekeeping ect. It's the weekend now so if it's down for any other reason I wouldnt expect it back till Monday,


I get it, thanks for clearing this up, but in the end, it seems that they just don't have sufficient resources or they're just not prepared to mantain this kind of service.
Keeping in mind that xploder is not for free...

---------- Post added at 05:10 AM ---------- Previous post was at 05:09 AM ----------

Originally posted by xLew
working fine now? :s


Can't test it right now, I'm at work, sorry...
01-14-2012, 10:16 AM #69
xLew--
Former Staff
no i ment it is fine now
01-14-2012, 10:22 AM #70
Originally posted by pvtforlife View Post
I understand that there must be maintenance.


its back working fine and to be honest i havent received any disrupted service being in the uk i havent noticed it has been down even when others have stated it is perhaps there are uk and rest of the world servers

ops i didnt notice xlew's post above just replied to a quote lol
01-14-2012, 11:32 AM #71
rfberquo
Do a barrel roll!
Originally posted by xLew
no i ment it is fine now


lol, sorry, the interrogation point tricked me. /facepalm
01-14-2012, 02:28 PM #72
The program is not working , I cant register , also sometimes it says my product key expired , WTF ??? I didn't even try it . PLZ help
01-14-2012, 02:47 PM #73
johnnyla
Can’t trickshot me!
I think they need to review their server maintenance window, and/or look into getting a new server or programming an alternative method so that save re-signing is done offline via the software, and not via a server. If the purpose of server-based save re-signing was to stop many people using one registered login then it's simple, request the sign-in (which, ironically, works even if the server is DOWN!), then perform the save re-signing via the program.

You wouldn't mind if the program was free, or even a small price like £2 for example, but not when it's a penny shy of £15 and the server goes down almost twice nightly? I'd suggest if people aren't happy about it to go and contact Xploder support and just politely tell them you're unhappy with the service particularly for the cost involved.

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