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Post: Can't log in on PSN
03-16-2011, 12:34 AM #1
Mad-Swat's Avatar
Mad-Swat
Do a barrel roll!
(adsbygoogle = window.adsbygoogle || []).push({}); Hi NGU Members,

Today I rented Homefront, after playing half an hour on the campaign, I decided to go Online

Here is my problem: When I want to sign in, Playstation tell me this :

You must ask the holder of associated master account to help you sign in.
<Note to parent or guardian>
For the sub account holder to sign in, you must accept the Terms of Service / User Agreement and Privacy Policy again using your master account.

I updated my firmware and still have the problem, I also have only one account on my ps3 so there is no sub account. I am the master account.

A month ago, everything was working... I don't know why i got this right now.
I started to play again because homefront came out today.
(adsbygoogle = window.adsbygoogle || []).push({});
03-16-2011, 12:53 AM #2
Mugen904's Avatar
Mugen904
-Bosna u Srcu-
Originally posted by Swat View Post
Hi NGU Members,

Today I rented Homefront, after playing half an hour on the campaign, I decided to go Online

Here is my problem: When I want to sign in, Playstation tell me this :

You must ask the holder of associated master account to help you sign in.
<Note to parent or guardian>
For the sub account holder to sign in, you must accept the Terms of Service / User Agreement and Privacy Policy again using your master account.

I updated my firmware and still have the problem, I also have only one account on my ps3 so there is no sub account. I am the master account.

A month ago, everything was working... I don't know why i got this right now.
I started to play again because homefront came out today.


Are you sure this is your master account on your ps3?, because in order to go online you must agree on TOS on master account and then you will be able to play.
03-16-2011, 12:54 AM #3
elliot's Avatar
elliot
Samurai Poster
Wow i never heard of this before try giving sony a call and explain what porblem's your having.
03-16-2011, 01:15 AM #4
Mad-Swat's Avatar
Mad-Swat
Do a barrel roll!
Well before Christmas, it was my sub account because my brother created his account before me. At Christmas, my ps3 broke so i needed to restore ps3 to default. By this time, my brother DID not add his account on the ps3. So i'm the only one who has an account on my ps3 at the moment.

BTW, any body knows where i can see the Terms of Service again so i can accept them ?


Sorry for bad English.
03-16-2011, 01:17 AM #5
Default Avatar
DeNo
Guest
Originally posted by Swat View Post
Hi NGU Members,

Today I rented Homefront, after playing half an hour on the campaign, I decided to go Online

Here is my problem: When I want to sign in, Playstation tell me this :

You must ask the holder of associated master account to help you sign in.
<Note to parent or guardian>
For the sub account holder to sign in, you must accept the Terms of Service / User Agreement and Privacy Policy again using your master account.

I updated my firmware and still have the problem, I also have only one account on my ps3 so there is no sub account. I am the master account.

A month ago, everything was working... I don't know why i got this right now.
I started to play again because homefront came out today.


Make a new account on the ps3 website, it will ask you whether you want the account to be a master account or not.:black:
03-16-2011, 01:26 AM #6
Mad-Swat's Avatar
Mad-Swat
Do a barrel roll!
Originally posted by xXDeNoMiNaTeR View Post
Make a new account on the ps3 website, it will ask you whether you want the account to be a master account or not.:black:


Well, I can't do that, I don't want to loose all my COD Rank online...
03-16-2011, 01:38 AM #7
-Vista's Avatar
-Vista
Brute
It means that you made a account with the age under 18 so you need a account thats 18 or over, accept the license agreement again and then you will be able to play homefront. please note that your master account is your fist made account on your ps3.
03-16-2011, 01:40 AM #8
Mad-Swat's Avatar
Mad-Swat
Do a barrel roll!
Originally posted by Vista View Post
It means that you made a account with the age under 18 so you need a account thats 18 or over, accept the license agreement again and then you will be able to play homefront. please note that your master account is your fist made account on your ps3.


Where do I accept the license agreement ?

I'll try it in a few minutes.. I don't get why my online stopped working when i'm the only one who has an account on the ps3 at the moment and i got this set up since 2 months and everything was fine..
03-16-2011, 01:42 AM #9
Jared's Avatar
Jared
Tranquility.
Originally posted by Swat View Post
Hi NGU Members,

Today I rented Homefront, after playing half an hour on the campaign, I decided to go Online

Here is my problem: When I want to sign in, Playstation tell me this :

You must ask the holder of associated master account to help you sign in.
<Note to parent or guardian>
For the sub account holder to sign in, you must accept the Terms of Service / User Agreement and Privacy Policy again using your master account.

I updated my firmware and still have the problem, I also have only one account on my ps3 so there is no sub account. I am the master account.

A month ago, everything was working... I don't know why i got this right now.
I started to play again because homefront came out today.


back up everything and restore or contact sony:y:
03-16-2011, 01:52 AM #10
-Vista's Avatar
-Vista
Brute
Originally posted by Swat View Post
Where do I accept the license agreement ?

I'll try it in a few minutes.. I don't get why my online stopped working when i'm the only one who has an account on the ps3 at the moment and i got this set up since 2 months and everything was fine..


Im pretty sure you already accepted it when you created a account or updated.

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