Post: US Senator Demands Answers from Sony over Playstation Data Breach
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04-27-2011, 01:08 AM
#1
Black-Ops-
I <3 NGU!
As most of you all know already "Playstation Network" is down and it's been down going on 7 day's and in other places it's been 7 day's.
Anyways, we all seen so many threads about the PSN being down, or whatever the case may be regarding Sony and other things. You can add this piece of news to the pile as it's quite interesting to read!
Below, from the US Senator himself is a letter he sent Sony, personally to CEO/President Jack Tritton.
Originally posted by another user
Tuesday, April 26, 2011.
(Hartford, CT) – Senator Richard Blumenthal (D-CT) wrote the President and CEO of Sony Computer Entertainment America today demanding answers over the company’s failure to notify millions of customers of a data breach in the PlayStation Network on April 20, 2011. Blumenthal noted that a breach of such a widely used service – estimated by news reports as having 50 to 75 million customers – immediately “raises concerns of data privacy, identity theft, and other misuse of sensitive personal and financial data, such as names, email addresses, and credit and debit card information.”
“When a data breach occurs, it is essential that customers be immediately notified about whether and to what extent their personal and financial information has been compromised… I am concerned that PlayStation Network users’ personal and financial information may have been inappropriately accessed by a third party,” Blumenthal wrote in the letter. “Compounding this concern is the troubling lack of notification from Sony about the nature of the data breach. Although the breach occurred nearly a week ago, Sony has not notified customers of the intrusion, or provided information that is vital to allowing individuals to protect themselves from identity theft, such as informing users whether their personal or financial information may have been compromised.”
Blumenthal called for Sony to provide PlayStation Network users with financial data security services, including free access to credit reporting services for two years, the costs of which should be borne by the company. Additionally, he argued that affected individuals should be provided with sufficient insurance to protect them from the possible financial consequences of identity theft.
The text of the letter follows:
April 26, 2011
Mr. Jack Tretton
President and CEO
Sony Computer Entertainment America
919 East Hillsdale Boulevard
Foster City, CA USA 94404
Dear Mr. Tretton:
I am writing regarding a recent data breach of Sony’s PlayStation Network service. I am troubled by the failure of Sony to immediately notify affected customers of the breach and to extend adequate financial data security protections.
It has been reported that on April 20, 2011, Sony’s PlayStation Network suffered an “external intrusion” and was subsequently disabled. News reports estimate that 50 million to 75 million consumers – many of them children – access the PlayStation Network for video and entertainment. I understand that the PlayStation Network allows users to store credit card information online to facilitate the purchasing of content such as games and movies through the PlayStation Network. A breach of such a widely used service immediately raises concerns of data privacy, identity theft, and other misuse of sensitive personal and financial data, such as names, email addresses, and credit and debit card information.
When a data breach occurs, it is essential that customers be immediately notified about whether and to what extent their personal and financial information has been compromised. Additionally, PlayStation Network users should be provided with financial data security services, including free access to credit reporting services, for two years, the costs of which should be borne by Sony. Affected individuals should also be provided with sufficient insurance to protect them from the possible financial consequences of identity theft.
I am concerned that PlayStation Network users’ personal and financial information may have been inappropriately accessed by a third party. Compounding this concern is the troubling lack of notification from Sony about the nature of the data breach. Although the breach occurred nearly a week ago, Sony has not notified customers of the intrusion, or provided information that is vital to allowing individuals to protect themselves from identity theft, such as informing users whether their personal or financial information may have been compromised. Nor has Sony specified how it intends to protect these consumers.
PlayStation Network users deserve more complete information on the data breach, as well as the assurance that their personal and financial information will be securely maintained. I appreciate your prompt response on this important issue.
Sincerely,
Richard Blumenthal
United States Senate
(Hartford, CT) – Senator Richard Blumenthal (D-CT) wrote the President and CEO of Sony Computer Entertainment America today demanding answers over the company’s failure to notify millions of customers of a data breach in the PlayStation Network on April 20, 2011. Blumenthal noted that a breach of such a widely used service – estimated by news reports as having 50 to 75 million customers – immediately “raises concerns of data privacy, identity theft, and other misuse of sensitive personal and financial data, such as names, email addresses, and credit and debit card information.”
“When a data breach occurs, it is essential that customers be immediately notified about whether and to what extent their personal and financial information has been compromised… I am concerned that PlayStation Network users’ personal and financial information may have been inappropriately accessed by a third party,” Blumenthal wrote in the letter. “Compounding this concern is the troubling lack of notification from Sony about the nature of the data breach. Although the breach occurred nearly a week ago, Sony has not notified customers of the intrusion, or provided information that is vital to allowing individuals to protect themselves from identity theft, such as informing users whether their personal or financial information may have been compromised.”
Blumenthal called for Sony to provide PlayStation Network users with financial data security services, including free access to credit reporting services for two years, the costs of which should be borne by the company. Additionally, he argued that affected individuals should be provided with sufficient insurance to protect them from the possible financial consequences of identity theft.
The text of the letter follows:
April 26, 2011
Mr. Jack Tretton
President and CEO
Sony Computer Entertainment America
919 East Hillsdale Boulevard
Foster City, CA USA 94404
Dear Mr. Tretton:
I am writing regarding a recent data breach of Sony’s PlayStation Network service. I am troubled by the failure of Sony to immediately notify affected customers of the breach and to extend adequate financial data security protections.
It has been reported that on April 20, 2011, Sony’s PlayStation Network suffered an “external intrusion” and was subsequently disabled. News reports estimate that 50 million to 75 million consumers – many of them children – access the PlayStation Network for video and entertainment. I understand that the PlayStation Network allows users to store credit card information online to facilitate the purchasing of content such as games and movies through the PlayStation Network. A breach of such a widely used service immediately raises concerns of data privacy, identity theft, and other misuse of sensitive personal and financial data, such as names, email addresses, and credit and debit card information.
When a data breach occurs, it is essential that customers be immediately notified about whether and to what extent their personal and financial information has been compromised. Additionally, PlayStation Network users should be provided with financial data security services, including free access to credit reporting services, for two years, the costs of which should be borne by Sony. Affected individuals should also be provided with sufficient insurance to protect them from the possible financial consequences of identity theft.
I am concerned that PlayStation Network users’ personal and financial information may have been inappropriately accessed by a third party. Compounding this concern is the troubling lack of notification from Sony about the nature of the data breach. Although the breach occurred nearly a week ago, Sony has not notified customers of the intrusion, or provided information that is vital to allowing individuals to protect themselves from identity theft, such as informing users whether their personal or financial information may have been compromised. Nor has Sony specified how it intends to protect these consumers.
PlayStation Network users deserve more complete information on the data breach, as well as the assurance that their personal and financial information will be securely maintained. I appreciate your prompt response on this important issue.
Sincerely,
Richard Blumenthal
United States Senate
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If you took the time to read all of that, what are your thoughts and do you agree with what he's saying, because I know I do.
Feel free comment below if you care to, I'm looking forward to any responses!
The following 13 users say thank you to Black-Ops- for this useful post:
04-27-2011, 03:26 AM
#30
Man of Steel
It lives, my 360 is back
Originally posted by hunter12
Do you think this is just a small issue? Do you think we should let Sony handle this slowly, keeping everything confidential?
This is the most idiotic post ive seen in ages. I mean just the fact that the Goverment is even getting into this should tell you right there this is no time game. I bet if this was ANY BODY else getting into this other than the US Goverment you would not have said anything. Just my two cents.
This is the most idiotic post ive seen in ages. I mean just the fact that the Goverment is even getting into this should tell you right there this is no time game. I bet if this was ANY BODY else getting into this other than the US Goverment you would not have said anything. Just my two cents.
Sony announces that credit card and other personal details may have been compromised, then Mr. US Senator in all his infinite wisdom decides to write a letter complaining that Sony haven't told people about personal data being compromised.
The fact they told us is the only reason this guy wrote anything, unless he had earlier expectations data was compromised, in which case he decided it wasn't worth interrupting his Easter holiday. That's what annoys me the most.
I'm not saying he shouldn't be getting involved, because ****, I want to know if my details have been compromised (but thanks to bank statements via text and online, I haven't been so far) and people with some real authority bitching at them may do a bit of good. However telling them what to do and telling them the obvious isn't going to help. Right now I want the problems fixed, security doubled and to get PSN up and running again, then the Senator can do whatever the hell he wants.
04-27-2011, 03:27 AM
#31
Black-Ops-
I <3 NGU!
Originally posted by hunter12
Do you think this is just a small issue? Do you think we should let Sony handle this slowly, keeping everything confidential?
This is the most idiotic post ive seen in ages. I mean just the fact that the Goverment is even getting into this should tell you right there this is no time game. I bet if this was ANY BODY else getting into this other than the US Goverment you would not have said anything. Just my two cents.
@Ownage this isn't about gaming anymore, its about making sure 50-70 million users information is safe. swear you guys need to start reading more.
This is the most idiotic post ive seen in ages. I mean just the fact that the Goverment is even getting into this should tell you right there this is no time game. I bet if this was ANY BODY else getting into this other than the US Goverment you would not have said anything. Just my two cents.
@Ownage this isn't about gaming anymore, its about making sure 50-70 million users information is safe. swear you guys need to start reading more.
Thanks for your input and opinion as I always respect people and they're own view on a topic. As It may sound idiotic, I felt it was kind of funny to post such a humorous post. Rep heading your way! :y:
Originally posted by psameht
source source source souce?
Originally posted by tanner7
Yes,way to go Senator, and thanks for posting this.
Your welcome, thanks again for your own feedback.
The following user thanked Black-Ops- for this useful post:
04-27-2011, 11:30 AM
#35
Black-Ops-
I <3 NGU!
Originally posted by xVzS
How Can you care about cod; Tons of Info hasve been leaked
Yeah, that's the last thing people need to worry about. If they put personal info or such onto the PSN. I would be more worried about that than some game that will be eventually back up and able to play online.
Just saying, a lot of people don't realize the reality and serious crap that has been happening, so many people are impatient. Yes I think Sony has handled it pretty shitty, but they are doing the best they can.
Just my opinion anyways, everyone is entitled to one! :p
Thanks for replying to this thread :y:
04-27-2011, 08:51 PM
#36
itzCodzilla
Brute
Originally posted by xVzS
How Can you care about cod; Tons of Info hasve been leaked
Because when I buy things I use pre paid cards :carling: So I have nothing to worry about but my COD.
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