Post: Playstation Email [regarding PSN ID change]
05-05-2011, 09:45 PM #1
(adsbygoogle = window.adsbygoogle || []).push({}); So I just received an email today from Sony, I made the PSN ID part Bolded for you guys.
So Here is what they said.

Hello Miguel,

I appreciate you taking the time to email us with your questions regarding the PlayStation®Network. I do understand the concern and inconvenience you are experiencing from being unable to access the PlayStation Network.

PlayStation Network and Qriocity services have not been available since April 20 (US time) in all regions. We regret any inconvenience this has caused. This incident is the result of an unauthorized and illegal intrusion into our network, and the matter is being fully investigated.

We are working around the clock to restore service. We have a clear path to have PlayStation Network and Qriocity systems back online and some services should be available later this week. Any updates will be posted on the PlayStation® Blog as quickly as possible.

As a result of the security breach, we decided the best course was to rebuild our system and further strengthen our network infrastructure with additional security to safeguard your personal information. Though this task is time-consuming, we thought it was worth the time necessary to provide the system with additional security.

We value your input regarding changing your Online ID and appreciate you bringing this to our attention. Please rest assured that we will convey your feedback to Sony Computer Entertainment America, LLC's ("SCEA") appropriate management.

I am hopeful this information further assists you, please feel free to email back with any additional questions or concerns. Thank you for your time and patience.

Regards,
Nancy M.



So basically They •Might• be also making a PSN ID change .... Maybe only a One-Time only ID change when PSN comes back along with free PS+ and cross game chat , I will post another thread when I get further info. I personally REALLY want this to be included. =D


*P.S*
I know that there isnt much info (I think) But i just wanted to let you all know that they might do PSN ID change...Hopefully


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Thanks, .DeaThSouL
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05-05-2011, 11:25 PM #20
F-WiekSon
U MAD BRO?
Originally posted by .DeaThSouL View Post
Lol, I'm sorry for not posting but before I got the message from Sony, I only asked them to do a "One-Time PSN ID Change" as part if the welcome back Thing for the Ps3 when it comes back on, They will work it out, but I agree with you guys if you guys meant that it would be screwed up if the Name change is Free since it's really unfair. IMO , after they do the free PSN id change, they either Close the name change Selection, or atleast make people pay (5.99) :carling:

Thanks, .DeaThSouL


I understand, but this is like no offense to you but the prolly diddnt even read youre email.. They saw something about PSN being down and some idea wich has prolly been told to them thousand of times, and they set up an standard mail.
I know how those things work, you read key words and you choose an e-mail, from an program, wich are filled in for almost 90% only you have to fill in your name and stuff. And sometimes you can add additional stuff like they did with you that they would sent it to higher people bla bla.. They will do that and they will look for it but trust me it wont come.. Maby in a year or so when they recieve more requests..

Nonetheless i hope it would come because i'd like an PSN nick change Happy

---------- Post added at 06:25 PM ---------- Previous post was at 06:24 PM ----------

Originally posted by J View Post
Did they confirm they are going to add cross-game chat?


This topic is about Nick change.. No-one can confirm but Sony and they only said (for what i know) that theirs gonna be changes like AV-Chat so yes i think it would come.
05-05-2011, 11:26 PM #21
ZeroOo
level 1 Trustworthy
thanks for sharing bro =D

but i hope its real happen Awesome face

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05-05-2011, 11:45 PM #22
HOST Lee
IM A AWESOME
Yay for Sony consternating on something other than the security and getting PSN back up, Sony keep making more and more work for themselves.
05-06-2011, 12:02 AM #23
sony should have 2 parts of 3.61 update.
1st update should bring the new online
2nd update should be the new features...
that would make consumers happy
05-06-2011, 12:05 AM #24
likoth
Gym leader
nice thread been wanting this for a while
05-06-2011, 12:06 AM #25
Tnx for the info
05-06-2011, 12:18 AM #26
QuicKxReFLeXx
Treasure hunter
Originally posted by .DeaThSouL View Post
So I just received an email today from Sony, I made the PSN ID part Bolded for you guys.
So Here is what they said.

Hello Miguel,

I appreciate you taking the time to email us with your questions regarding the PlayStation®Network. I do understand the concern and inconvenience you are experiencing from being unable to access the PlayStation Network.

PlayStation Network and Qriocity services have not been available since April 20 (US time) in all regions. We regret any inconvenience this has caused. This incident is the result of an unauthorized and illegal intrusion into our network, and the matter is being fully investigated.

We are working around the clock to restore service. We have a clear path to have PlayStation Network and Qriocity systems back online and some services should be available later this week. Any updates will be posted on the PlayStation® Blog as quickly as possible.

As a result of the security breach, we decided the best course was to rebuild our system and further strengthen our network infrastructure with additional security to safeguard your personal information. Though this task is time-consuming, we thought it was worth the time necessary to provide the system with additional security.

We value your input regarding changing your Online ID and appreciate you bringing this to our attention. Please rest assured that we will convey your feedback to Sony Computer Entertainment America, LLC's ("SCEA") appropriate management.

I am hopeful this information further assists you, please feel free to email back with any additional questions or concerns. Thank you for your time and patience.

Regards,
Nancy M.



So basically They •Might• be also making a PSN ID change .... Maybe only a One-Time only ID change when PSN comes back along with free PS+ and cross game chat , I will post another thread when I get further info. I personally REALLY want this to be included. =D


*P.S*
I know that there isnt much info (I think) But i just wanted to let you all know that they might do PSN ID change...Hopefully


Did you like this post? Did it help you? +Rep or thanks are not needed but are highly appreciated :love:


Post Discusions , Opinions , Etc.

Thanks, .DeaThSouL


Omg, you're the first person I've actually seen bring this up to Sony straight up. I love you no homo.
05-07-2011, 02:18 AM #27
Originally posted by QuicKxReFLeXx View Post
Omg, you're the first person I've actually seen bring this up to Sony straight up. I love you no homo.


Lmao =D :love:

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