Originally posted by NATE2K8
You said you got the wep key off the modem? that doesn't sound right. you should have a disk that will set up the wireless again so you can set up a new wep key.your internet provider can also get the right wep key for you.
The discs that come with routers are usually to setup the software for PCs. They're unnecessary. All you need to do is login to the router and [change/write down/remove] the key. Also, maybe he chose to use the number on his modem as his WEP key. One more thing, the only way your ISP can get the key for you is by going to your house and doing something that you, yourself, can do.