Post: Disc drive issues
12-05-2013, 08:47 PM #1
KnightUK
Bounty hunter
(adsbygoogle = window.adsbygoogle || []).push({}); Hey all,

Okay so brand new PS4, and a quick caution and query for you guys.

After first setting up my PS4 in its horizontal position, I installed (rather quickly) KZ:Shadowfall and started playing. After an hour or so i took a break made dinner etc, and ejected the disc/put it away.

Before coming back to it, I thought I'd hide the wires away properly and see if it looks better standing vertical next to my TV (which it does).

So I went to play again putting the disc back in the now vertical PS4... And it went downhill from there. At first the disc didn't seem to read, it just made a strange clicking noise. Ejected to check, and it was fine. Then it wouldn't let me put the disc back in, it was like something was already in there. After 20 mins of fiddling I managed to get it to take the disc again (without brute forcing it in).

Still it wouldn't read the disc though, 1 problem solved, 1 to go. I tried the BF4 disc, same issue.

To cut a long story short, just before going for a replacement, the only way I could fix it, was without the disc in, I gave the console a gentle (but firm) shake... And all of a sudden, everything worked fine again.


Now I've not tried it vertical again yet, but in horizontal it works fine, and has played 10 hours+.

Anyone else had this, is it still worth returning it for a new one?
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12-05-2013, 09:04 PM #2
xLew--
Former Staff
I'd of never hadvit vertical in the first place, I'd check again if it continues then get a warranty replacement
12-05-2013, 09:44 PM #3
webzy
Work hard get Better
Originally posted by KnightUK View Post
Hey all,

Okay so brand new PS4, and a quick caution and query for you guys.

After first setting up my PS4 in its horizontal position, I installed (rather quickly) KZ:Shadowfall and started playing. After an hour or so i took a break made dinner etc, and ejected the disc/put it away.

Before coming back to it, I thought I'd hide the wires away properly and see if it looks better standing vertical next to my TV (which it does).

So I went to play again putting the disc back in the now vertical PS4... And it went downhill from there. At first the disc didn't seem to read, it just made a strange clicking noise. Ejected to check, and it was fine. Then it wouldn't let me put the disc back in, it was like something was already in there. After 20 mins of fiddling I managed to get it to take the disc again (without brute forcing it in).

Still it wouldn't read the disc though, 1 problem solved, 1 to go. I tried the BF4 disc, same issue.

To cut a long story short, just before going for a replacement, the only way I could fix it, was without the disc in, I gave the console a gentle (but firm) shake... And all of a sudden, everything worked fine again.


Now I've not tried it vertical again yet, but in horizontal it works fine, and has played 10 hours+.

Anyone else had this, is it still worth returning it for a new one?


Since the PlayStation 4 is still a new system there are some bug's, to be expected.

I have read on Reddit as well as IGN that putting the PlayStation 4 vertical is worse than horizontal.

Sony have spoken out about this and researching for a fix it may just be minor.

Here is a link to both sources if you would like to investigate for yourself.

IGN

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Reddit

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In any case although your Playstation 4 is working now give it a trial run for a week see if it, happens again
then, like ''Lew'' said bring it back in under the warranty and get a replacement.

The following user thanked webzy for this useful post:

cheese&crack
12-05-2013, 10:17 PM #4
ajt_894
Bounty hunter
My PS4 started failing to read discs on the day of launch and it persisted for the next couple of days so I sent it back and got a replacement. I suspect the Blu-ray drive was faulty.
12-05-2013, 10:23 PM #5
webzy
Work hard get Better
Originally posted by 894 View Post
My PS4 started failing to read discs on the day of launch and it persisted for the next couple of days so I sent it back and got a replacement. I suspect the Blu-ray drive was faulty.


Most likely sorry to hear that, but glad to hear you got your replacement getting my PS4 next week
on friday going to be amazing, as sony would so epic-ally say ''Greatness Awaits'' Happy.
12-05-2013, 10:30 PM #6
Isaac Clarke
< ^ > < ^ >
i have mine standing since day 1. i didnt have any issues with it yet.
12-06-2013, 06:55 AM #7
KnightUK
Bounty hunter
Originally posted by webzy View Post
Since the PlayStation 4 is still a new system there are some bug's, to be expected.

I have read on Reddit as well as IGN that putting the PlayStation 4 vertical is worse than horizontal.

Sony have spoken out about this and researching for a fix it may just be minor.

Here is a link to both sources if you would like to investigate for yourself.

IGN

You must login or register to view this content.

Reddit

You must login or register to view this content.

In any case although your Playstation 4 is working now give it a trial run for a week see if it, happens again
then, like ''Lew'' said bring it back in under the warranty and get a replacement.


Since it looks better vertical, and should be designed to work like that, I want it to work that way.

I'm away for a few days now so will try again when I'm back

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