(adsbygoogle = window.adsbygoogle || []).push({}); So basicly microsoft have suspended my live account because apparently there is an outstanding balance paid? it has had auto renew on which i did not know and my dad old expired credit card and now they are saying i have to pay £11.98 if i want my account back? can they do this please help thanks so much to anyone who does

They can do this, Only way i can think of is calling them up & say look we never knew auto renew was on blah blah blah

Should work :y:

thanks il try that i called them up once and asked what the situation was and they said they wouldnt reactivate until i did! there basicly cheating customers! thanks