Post: What has activision support told YOU?
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11-15-2012, 08:37 AM
#2
GaLaXy98-q8
Maggbot timeout!
they told me ON NOV 13 :
I do apologize for the inconvenience. It seems like there's something going on that's preventing you from having a stable connection with the servers. I would recommend putting your console into the DMZ of your router/modem. If you're unfamiliar with that process I would recommend contacting your router/modem's manufacturer for assistance. You will also need to give your console a static IP address. Here's a guide on that process: You must login or register to view this content.
I do apologize for the inconvenience. It seems like there's something going on that's preventing you from having a stable connection with the servers. I would recommend putting your console into the DMZ of your router/modem. If you're unfamiliar with that process I would recommend contacting your router/modem's manufacturer for assistance. You will also need to give your console a static IP address. Here's a guide on that process: You must login or register to view this content.
11-15-2012, 08:43 AM
#4
GaLaXy98-q8
Maggbot timeout!
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11-15-2012, 09:11 AM
#7
Porter_Justice
Cake is a lie
I just used Google searches and watched TV. Why waste minutes for someone to tell you what you already and can't tangibly fix for you.
I legit don't know what people think callling is going to do. For one we know what was wrong most likely which is servers not being able to handle early on. Also it's not like the Support people know an exact time and date for resolution. There is nothing they could do or would know.
Originally posted by gt
I haven't wasted my breath contacting them, I will just wait for them to fix because there is nothing else you can do about it, contacting support is pointless
I legit don't know what people think callling is going to do. For one we know what was wrong most likely which is servers not being able to handle early on. Also it's not like the Support people know an exact time and date for resolution. There is nothing they could do or would know.
11-15-2012, 09:15 AM
#8
wardy
[move]Smilies bk plz[/move]
Originally posted by Justice
I just used Google searches and watched TV. Why waste minutes for someone to tell you what you already and can't tangibly fix for you.
I legit don't know what people think callling is going to do. For one we know what was wrong most likely which is servers not being able to handle early on. Also it's not like the Support people know an exact time and date for resolution. There is nothing they could do or would know.
I legit don't know what people think callling is going to do. For one we know what was wrong most likely which is servers not being able to handle early on. Also it's not like the Support people know an exact time and date for resolution. There is nothing they could do or would know.
My point exactly, also i'm guessing that the support department have been told what to tell you "we are aware of the issue and it will be resolved as soon as possible" is usually what they would tell you.
11-15-2012, 09:18 AM
#9
Porter_Justice
Cake is a lie
Originally posted by gt
My point exactly, also i'm guessing that the support department have been told what to tell you "we are aware of the issue and it will be resolved as soon as possible" is usually what they would tell you.
A more worthwhile call would be to ask for compensation if the freezing fucks our console over lmao
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