Post: After calling Activision customer support
11-15-2012, 10:44 AM #1
(adsbygoogle = window.adsbygoogle || []).push({}); This is what they said. Which wasn't at all helpful for me as I called on Tuesday took me around 2 hours to get though & still can't get online. After the phone call she sent me a email with these instructions. Maybe it will help some of you guys to get online. SOMADRIGHTNOw.

Hello Kyle,

Thank you for contacting Activision Customer Support,
I apologize that you are experiencing this issue, it seems to me that you are having a connectivity problem. What you will need to do is open some ports within your router.What you will need to do is go to You must login or register to view this content. , locate your router make/model click on it,(ont the left hand side) once you click on it, . Than you will scroll down and see a list find PS3 Call of Duty Black Ops II. Once you click on that it will navigate you to another page giving you step by step and screen shots in order to complete this process. Make sure you do not skip the first step it is very important to set you Static IP address to the correct setting.If you have any problems opening you ports your self you can always contact you Internet Service provider for further assistance with this all you will need to do is give them the port numbers below.

The ports you will need open are:
(TCP) 5223
(UDP) 5223, 3478-3479, 3658

-------------------------------------------------------------------------------------------Comment back if it helped you or didn't help you, so others can see if it's worth doing. Thanks.



EDIT - I can now get online on my other account, Wasn't able to yesterday. Still can't get onto my main account, still mad!
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11-15-2012, 04:57 PM #11
Porter_Justice
Cake is a lie
OMFG. NOBODY is banned, it is not Sony's fault at all, your PS3 is fine, your internet and calling customer support is worthless ans almost a little desperate.

The folks here at NGU or other video game sites will know more than they will.

I know I am coming off rude but why can't you guys comprehend that the servers are fucked up and we need a patch to adjust freezing issues.

Point is millions of people play a day and apparently their servers can't handle it right now. Nothing wrong with being pissed by that because I am too. However have some common sense. Follow their Twitter and wait.

---------- Post added at 10:57 AM ---------- Previous post was at 10:53 AM ----------

Originally posted by TheRealChicken View Post
anyone tried to contact sony support? i think its their fault, if you can play with an other account but not with your main account.


Really? Really? ......REALLY? If all your other games work fine online and offline including previous COD games then why in the hell would it be Sony, Microsoft or anyone but Activision's fault?

The following 2 users say thank you to Porter_Justice for this useful post:

wardy, xd366
11-15-2012, 05:24 PM #12
.Say Hi.
Rep is so 2010
A funny thing is that I'm in college I can get onto the black ops servers in my friends room but can't connect to the servers in my room. lol
11-15-2012, 07:02 PM #13
Originally posted by imran1980 View Post
Well I just spoke to a guy from sony and he said it's NOT A BAN. It is a server issue with activision. Even the sony rep has issues. Best solution he said was to play offline until it's fixed (lol). So please to all, enough with these x files theories about banning.


isnt it funny that all the people who have followed my tutorial who are getting the server errors dont get it after doing my tutorial?..

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