(adsbygoogle = window.adsbygoogle || []).push({}); ive been jacked and i emailed sony





Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

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Subject
Ive Been Hacked And i want my account back because it has season pass of black o...

Discussion Thread
Response Via Email (Deirdre N.) 01/27/2013 12:11 PM
Hello Shakir,

Thank you for taking the time to contact PlayStation® Technical Support. My name is Deirdre and I am very sorry to hear your account may have been compromised. I understand how frustrating this can be, and I am happy to assist you today.

SONY places great value on your privacy and the security of your account. Our consumers have entrusted us with private account information so they can enjoy the full Sony Entertainment Network experience. We appreciate your trust and have taken measures to ensure your account is protected from unauthorized access.

Because of the sensitive nature of your question, in order to assist you with recovering your Sony Entertainment Network (SEN) account, we ask you to please contact our consumer services line at 1-800-345-7669. We are available by phone between the hours of 6:00 a.m. - 10:00 p.m. Monday - Sunday Pacific Standard Time.

Please have on hand the following information:
Sign-in I (the email address used for your account)
Online I (the name your friends see when you play online)

As a reminder:
• Never share your account details with anyone, especially online (in-game, via chat, or email).
• Select a strong password to protect your account (include letters, numbers, and symbol characters if possible).
• Be sure to log out of your account anytime you use a PlayStation® product that is not yours, or anytime other people might use your PlayStation® product.

Thank you again, Shakir, for contacting PlayStation®Support today. You may receive a brief email survey. Please feel free to answer some questions regarding your email experience with us today.

Sincerely,
Deirdre N.
PlayStation® Technical Support
1-800-345-7669
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No you didnt. They're going to ask like 10 questions about the account and if everything matches up, THEN you'll get it back.

so like if i give 5-10 answer right about account they will email me tmy email and passs back

You'll have to give em your birthday date *the one that you used with your account assuming that you didnt used your real one*,your security question,etc. BTW how did you got hacked? did you gameshared the pass with other guy or what?

which ones important date of birth or secret answer? cuz i know my date of birth but am not sure about my secret answer

i got hacked by sharing season thn i came to a guy were he hacked me

And my friend closed my insignia account down or i think he told me sony are investagting while they shuted my account down

---------- Post added at 09:04 PM ---------- Previous post was at 09:03 PM ----------

and another new message

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

Thank you for allowing us to be of service to you.


Subject
Ive Been Hacked And i want my account back because it has season pass of black o...

Discussion Thread
Response Via Email (Deirdre N.) 01/27/2013 01:01 PM
Hello Shakir,

Thank you for your response.

Unfortunately, we will not be able to restore your account via email. Please contact our consumer services line at 1-800-345-7669. We are available by phone between the hours of 6:00 a.m. - 10:00 p.m. Monday - Sunday Pacific Standard Time.

As a reminder:
• Never share your password with anyone, especially online (in-game, via chat, or email).

Thank you again, Shakir, for your time and patience.

Sincerely,
Deirdre N.
PlayStation® Technical Support
1-800-345-7669
You must login or register to view this content.

WHAT DOES THIS MEAN

Both are very important try to remember your secret answer.and you shouldnt have gameshared your account maybe your friend gave your account info to another person and that person probably got butthurt because he couldn't download the pass and changed your account info.Shit like that happens

i recived a new message


Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

Thank you for allowing us to be of service to you.


Subject
Ive Been Hacked And i want my account back because it has season pass of black o...

Discussion Thread
Response Via Email (Deirdre N.) 01/27/2013 01:01 PM
Hello Shakir,

Thank you for your response.

Unfortunately, we will not be able to restore your account via email. Please contact our consumer services line at 1-800-345-7669. We are available by phone between the hours of 6:00 a.m. - 10:00 p.m. Monday - Sunday Pacific Standard Time.

As a reminder:
• Never share your password with anyone, especially online (in-game, via chat, or email).

Thank you again, Shakir, for your time and patience.

Sincerely,
Deirdre N.
PlayStation® Technical Support
1-800-345-7669
You must login or register to view this content.

You have to call em so they can help you with your account they will ask you the question via telephone
Hope this helps you to get your account back

wooow well looks like i wont be getting my account back i have no credit in my account :'(

Just Call SONY And Explain Everything, This Happened To Me Before And Some Questions They Asked Me Was:

1. Name Of Account
2. Adress Of Your Account
3. And MOST Important For Recover It SERIAL Number Of Your Ps3, If You Made The Account On Your Ps3 And Serial Number Match, You Will Get Your Account Back For Sure!