Post: Did i get my accont back?
01-27-2013, 08:27 PM #1
(adsbygoogle = window.adsbygoogle || []).push({}); ive been jacked and i emailed sony





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Subject
Ive Been Hacked And i want my account back because it has season pass of black o...

Discussion Thread
Response Via Email (Deirdre N.) 01/27/2013 12:11 PM
Hello Shakir,

Thank you for taking the time to contact PlayStation® Technical Support. My name is Deirdre and I am very sorry to hear your account may have been compromised. I understand how frustrating this can be, and I am happy to assist you today.

SONY places great value on your privacy and the security of your account. Our consumers have entrusted us with private account information so they can enjoy the full Sony Entertainment Network experience. We appreciate your trust and have taken measures to ensure your account is protected from unauthorized access.

Because of the sensitive nature of your question, in order to assist you with recovering your Sony Entertainment Network (SEN) account, we ask you to please contact our consumer services line at 1-800-345-7669. We are available by phone between the hours of 6:00 a.m. - 10:00 p.m. Monday - Sunday Pacific Standard Time.

Please have on hand the following information:
Sign-in ISad Awesome (the email address used for your account)
Online ISad Awesome (the name your friends see when you play online)

As a reminder:
• Never share your account details with anyone, especially online (in-game, via chat, or email).
• Select a strong password to protect your account (include letters, numbers, and symbol characters if possible).
• Be sure to log out of your account anytime you use a PlayStation® product that is not yours, or anytime other people might use your PlayStation® product.

Thank you again, Shakir, for contacting PlayStation®Support today. You may receive a brief email survey. Please feel free to answer some questions regarding your email experience with us today.

Sincerely,
Deirdre N.
PlayStation® Technical Support
1-800-345-7669
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01-28-2013, 12:15 PM #11
Originally posted by x
Just Call SONY And Explain Everything, This Happened To Me Before And Some Questions They Asked Me Was:

1. Name Of Account
2. Adress Of Your Account
3. And MOST Important For Recover It SERIAL Number Of Your Ps3, If You Made The Account On Your Ps3 And Serial Number Match, You Will Get Your Account Back For Sure! Smile


I recovered mine without the serial as I wasnt at my house when I made the call all they did was make sure I was the person who had access to the first email my date of birth postal code etc
01-29-2013, 06:09 AM #12
This is why you dont gameshare stuff, not even with friends. Goodluck hope you some how get your account back.

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