Post: Banned from PS4 error code WS-37368-7!
10-07-2014, 05:35 AM #1
(adsbygoogle = window.adsbygoogle || []).push({}); Hi everyone,

So my main account got banned from my PS4 and they also banned one of my jailbroken PS3 consoles at the same time. I live in Australia, and on the day I got banned, they banned my friend too on his PS3 and PS4, but the PS4 ban is just for our account. Upon sign in, we were both encountered with the following error message "Access to Sony Entertainment Network by this account has been banned or temporarily suspended (WS-37368-7)." So my friend called Customer Support and asked about the reason for the ban (note: my friend does not own a jailbroken ps3), they told him he was banned because of "trophy exploitation" (were 2 months ago I gave him a couple of trophies so he could reach level 25) and he also told my friend that it is impossible to reach level 25 in trophies. However when I called them up, they just said that I've been "exploiting". I have no reason to lie, my account had level 66 in trophies which I hacked 2 months ago, but I have stopped hacking ever since then and Sony decided to ban me now.

I also haven't used my PS3 ever since destiny came out, I was constantly on PS4 and had a level 27 hunter. So my question is, how is it fair that Sony does not ban the ones with level 150+ in trophies but turn their attention towards me and my friends account for being level 66 and 25 in trophies? I am extremely mad at Sony, I've had my account ever since I got my PS3 which was 6 years ago, I had spent over $500 worth of dlc's and digital games on the account. I also had a 3 month PS PLUS membership. Just the day before I got banned, on a Thursday night, I signed in on my PS4 and jumped on Destiny to check if "Xur agent of the nine" was there but I could not find him and left it for the next day. I woke up the next day to go to UNI and my friend called and notified me about the issue. An instant lifetime ban, with no chance of a reprieve is ridiculous in my opinion. I made this thread just to warn you guys about me and my friends situation and also don't hack your trophies because in the long run, Sony is not very lenient when the word 'hack' is mentioned.

Let me know if anyone of you guys have been banned with the same error code or a different one on the PS4 and for what reason.

Thank you for your time.
10-08-2014, 10:40 AM #20
Originally posted by WhiteHatModder View Post
Same here my legit ps4 got banned to with bf4 level 130 plant vs zombies level 90+ :( all my dlc's


But what did you do to get banned? And what error code did it give you?
10-08-2014, 12:20 PM #21
|| Lion ||
Climbing up the ladder
Something with WS
10-08-2014, 01:51 PM #22
Originally posted by WhiteHatModder View Post
Something with WS


Yeah just like mine "WS-37368-7 This Sony Entertainment Network ("SEN") has banned access to the SEN services for violating the Terms of Service and Conditions of Use. Please check the email account that is associated with your account of SEN for more information." or "WS- 37337-3 This Sony Entertainment Network ("SEN") has been temporarily suspended access to SEN services for violating the Terms of Service and Conditions of Use. Please check the email account associated with your account for more information." But still haven't received an email to this date.

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