Post: A situation on Amazon.com
07-18-2011, 06:33 AM #1
getxscared
Space Ninja
(adsbygoogle = window.adsbygoogle || []).push({}); Okay, so I ordered a 'Like-New' copy of Cod4 from an official business on Amazon. When I received the game, it froze the first few times I used it. I washed it with some Windex, and it worked for the most part, but it still momentarily will freeze.

So what I did:
I left some feedback saying what had happened. The company e-mailed me, and said that they could give me a refund and let me keep the game, or they could send me another copy of the game. I chose the extra copy and said I'd take it because it would be a backup if the one that they sold me would stop working.

About 2-3 days later (today), I was e-mailed again, they said that they ordered another like-new copy for me, and that when I receive it, to make sure it works, then send their copy back. I don't want to do this, and I made that clear to them in the e-mail before.

*They requested that I remove the negative feedback that I left them, and I already did that, and it is permanent.

My options:
1. Send it back if the other one works.
2. Tell them I threw the game away because it stopped working.
3. Keep both and ignore the seller.
4. Tell them that I deserve both copies since I removed my negative feedback.

I am on edge about what I should do, but I feel that they should let me keep both games since they offered a full reimbursement to me. I could use a little guidance though.
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07-18-2011, 08:06 AM #11
Kane500
< ^ > < ^ >
Originally posted by getxscared View Post
Negative rep on Amazon is when you leave less that 4 stars and give a negative review on the product you received.


Still not -rep......
07-18-2011, 08:43 AM #12
Solo
Rookie
Originally posted by kane212v2isgay View Post
Still not -rep......


Yes it is, you are defaming their reputation. Therefore, -rep can be used to de-credit a seller's reputation.

The following user thanked Solo for this useful post:

getxscared
07-18-2011, 08:45 AM #13
Kane500
< ^ > < ^ >
Originally posted by .Solo. View Post
Yes it is, you are defaming their reputation. Therefore, -rep can be used to de-credit a seller's reputation.


Well then whatever stare
07-18-2011, 09:05 AM #14
sendastunt
Trophy Hunter
If I were you I'd keep the 2 copies, they'll forget about it anyway
07-18-2011, 06:54 PM #15
Thrashher
Who’s Jim Erased?
Negotiate.. you gotta go with number 4.
07-18-2011, 07:16 PM #16
IL--U--IK--IE
At least I can fight
Originally posted by getxscared View Post
Okay, so I ordered a 'Like-New' copy of Cod4 from an official business on Amazon. When I received the game, it froze the first few times I used it. I washed it with some Windex, and it worked for the most part, but it still momentarily will freeze.

So what I did:
I left some feedback saying what had happened. The company e-mailed me, and said that they could give me a refund and let me keep the game, or they could send me another copy of the game. I chose the extra copy and said I'd take it because it would be a backup if the one that they sold me would stop working.

About 2-3 days later (today), I was e-mailed again, they said that they ordered another like-new copy for me, and that when I receive it, to make sure it works, then send their copy back. I don't want to do this, and I made that clear to them in the e-mail before.

*They requested that I remove the negative feedback that I left them, and I already did that, and it is permanent.

My options:
1. Send it back if the other one works.
2. Tell them I threw the game away because it stopped working.
3. Keep both and ignore the seller.
4. Tell them that I deserve both copies since I removed my negative feedback.

I am on edge about what I should do, but I feel that they should let me keep both games since they offered a full reimbursement to me. I could use a little guidance though.


They gave you a replacement for free, which they should have done. But you are obligated to send them back the copy that doesn't work. If you say you want to keep it, it probably sounds like you are going to keep it, give it to a friends, and scam them.

You have to look at it from both viewpoints. You may feel entitled to the extra game since it didn't work the first time, but you need to comply and send them the copy that didn't work. They were compliant in sending you a nice email for a free replacement. You should be kind and email them back. Say you are willing to give them the faulty copy back.
07-18-2011, 10:33 PM #17
0xFa1z
Splicer
Originally posted by kane212v2isgay View Post
There's no -rep on amazon :dumb:


u stupid shit, i meant "- rep" as in dis-crediting the seller... have some groan
07-18-2011, 10:39 PM #18
Kane500
< ^ > < ^ >
Originally posted by 0xFa1z View Post
u stupid shit, i meant "- rep" as in dis-crediting the seller... have some groan


Yea how about you **** off. I did not flame you. I was saying there wasn't which the person above told me.

So yea you can go **** off.
07-18-2011, 10:58 PM #19
Luke said it perfectly just return the non-functional copy.

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