Originally posted by Cesei
I just sold my fat PS3 on Ebay, so I was just fixing my ps3 to working standard ready for delivery tomorrow out of no where the bloody power supply connector which is on the motherboard has came off meaning the ps3 has no power and the depot is coming tomorrow to pick my ps3 up. The money I got from the ebay buyer I used it to buy a e3 flasher which is dispatching and the ps3 pick up people that I cant refund unless u put it in writing.
What do i do? I really can't believe this has happened... .fml
You broke the first rule of Ebay, selling something you don't have. Because you put up a listing for something you currently did not have, you are falsely advertising an item. That item is, once he buys it, is an item that you must provide according to detail. If you stated working, used PS3; you must provide him/her with one unless you come to an agreement to refund their money 100%.
You should have worked on fixing it first before you put it up. Once up, you should have then taken the item, packaged it and everything and awaiting a sale. Once the sale came, you then just added the label and sold.
You either need to come up with the money and return it, fix your PS3, or face a full refund (meaning negative balance on your PayPal) plus the chance that your Ebay account gets a strike against it.
Talk to the buyer first, tell them that the power supply connector for the PS3 went out unexpectedly and that there is going to be a delay; you are going to order a new part and replace it. Or, you could offer to send as is, and refund a certain percentage to cover the cost of a new connector + labor. (Say if you sold for 150, offer to refund 30$).