Originally posted by mattybenson
I'm from the UK i'm paying roughly $60-$80 dollars per month for my internet. I bet your like wow you must be getting some super fast speed. far from.
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This is at prime time 3am, no one else on the internet and hardly anyone using in UK. its normally half this.
Basically i live in a area where there is no broadband, so i get my internet through my landline. And i'm paying virgin media double what people pay for x10 even x20 times my connection.
Now i'm on the top internet package with virgin, and it shows i should be getting 20megs, but i can;t because no broadband near me.. but why can't i downgrade my package down to the cheapest one? won't i still get the same connection at a lower price i rang them and asked and they said its not a valid reason to downgrade. lol.
Did you not check online rough estimate for what you could get ?
Should have not signed up for a package you can't get
Btw your on broadband just it quite slow compared to the UK average.
Sadly........your in a bad spot because of where you live , good news ish are plans to close the gap.
I can only get 4.5Mb on my line no matter how much i pay that can't change. Unless they redo the wires and and exchange moves closer to me.
Btw it a vaild reason to downgrade if they did not warn you that you could only get so much speed out of your package
Change to a lower package or threat to go trading standards for not warning you