Hi, my name is Harris. How may I help you?
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[email protected][/email]: Hi there
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[email protected][/email]: I recently purchased a copy of BFBC2 after playing it at a friends house.
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[email protected][/email]: It was a new copy by the way
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[email protected][/email]: and the VIP code that it came with keeps giving me an error
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[email protected][/email]: I think it might be faulty
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[email protected][/email]: And I really want to give the VIP feature a try, it isn't too great buying a new game only to not get something I was promised.
Harris: Did you redeem the VIP code on your friend's console
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[email protected][/email]: No, I played at his house and the next day bought the game and tried it on my ps3
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[email protected][/email]: and it doesn't work
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[email protected][/email]: I have my code if that helps?
Harris: Please give me your PSN id ,EA E-Mail account and VIP code .
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[email protected][/email]: Ok, hold on one second then
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[email protected][/email]: PSN: Lou__Drew (That's 2 underscores by the way)
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[email protected][/email]: EA Email: [email]
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[email protected][/email]: VIP Code that was included: FR5TL7Y3JE6TGH2T
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[email protected][/email]: Hello?
Harris: Let me checkm
Harris: check *
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[email protected][/email]: Ok, thank you...I really hope I can get a new code. I don't like all of this New-age code stuff...it just needs to be patched into the game or something...I've heard of a few other people that had troubles with this and they told me to check here.
Harris: Code is invalid
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[email protected][/email]: What exactly does that mean?
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[email protected][/email]: I know it's invalid...that's why I came here for help...
Harris: Do you have game's manual with code printed on it and purchase receipt
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[email protected][/email]: I have game, manual...but no receipt....I threw it out
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[email protected][/email]: and code. sorry
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[email protected][/email]: I have code, manual, game - no receipt*
Harris: To help you we need the pictures of manual with code on it . You can use scanner or digital camera .
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[email protected][/email]: Webcam?
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[email protected][/email]: I'll try my webcam. If it comes up blurry or something I'll try to find a camera
Harris: Mobile camera will also wok
Harris: Pictures should be clear.
Harris: Attach them on the chat
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[email protected][/email]: Ok, give me a second to do that
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[email protected][/email]: Shouldn't take too long
Harris: Take your time
Harris: sign the manual with today's date and then take pictures .
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[email protected][/email]: Ok, hold on then, I'll do that too
Harris: Ok
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[email protected][/email]: Ok, attaching now
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[email protected][/email]: That should be everything you need I hope.
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[email protected][/email]: Are you still there?
Harris: On it
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[email protected][/email]: Ok, sorry
Harris: I'm giving you new code .
Harris: 977PJTHNPZJBGE74
Harris: Use this code
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[email protected][/email]: Thank you so much man. Is there any way I can give you like props to your boss or something?
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[email protected][/email]: Ok, Ill try it now
Harris: It was my pleasure to assist you. I would greatly appreciate your taking the time to complete the survey which you will receive in your email.
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[email protected][/email]: Thank you for helping me
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[email protected][/email]: I'll definitely fill it out
Harris: Have a nice day/night .
Harris: Take care!!!Bye .
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[email protected][/email]: You too