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Not to sure why this issue is occurring for one of my customers!
Sold a private CID ( which was obtained/tested by me ) to a customer,they are running ps3ita 4.50,they informed me they entered the new CID through the option in ps3ita manager v1.51 ( set new console ID ) after applying the new CID upon launching games the console will freeze,customer has had never had this issue until they tried installing the CID...
What could be the issue??

No,I do not use Skype sorry man,please inform me what step you are stuck on and provide details!

im done flashing it and i reasembled my ps3 whats next ?

So your console successfully downgraded??
If so,you can remove the E3 kit from your ps3 and you are done!

i did that then i tried to install the rogero downgrader after i patched it and i get a message A serious error has occured.Contact technical support for assistance.(8002F281) ive tried severa; methods to fixing this problem but i couldnt find a solution

I have the docking station I think I need a factory service dongle what ever one of those are????

Cool,man,if I recall correctly I directed another individual on NGU months ago to another thread on making a factory service dongle from a standard USB...
If you can look around you might save yourself some $$$ if you can follow through with that method :-)
Factory service dongle is so you can enter factory service mode on a Playstation 3 console!