Post: problems with xploder
12-31-2012, 12:29 AM #1
TheChosenOne
Level 1 Trustworthy
(adsbygoogle = window.adsbygoogle || []).push({}); has anybody got the same problem

I renewed my license using my existing product key and it's still expired so can't use the software.

I contacted support but no reply :(

any suggestions ?
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The following user thanked TheChosenOne for this useful post:

rencas
12-31-2012, 12:33 AM #2
NotPoorlyTimmy
Level 1 Trustworthy Smile
I have had the same, but today they replied to my ticket on their support and i have had the license manually corrected as something on their end didn't do it automatically which seems like could be same for you
12-31-2012, 12:33 AM #3
I think u must pay for other licences i dont know, like Antivirus, maybe is not sure.
12-31-2012, 03:56 AM #4
Originally posted by NotPoorlyTimmy View Post
I have had the same, but today they replied to my ticket on their support and i have had the license manually corrected as something on their end didn't do it automatically which seems like could be same for you


Ok so this is a problem on their end then? This happened to me too and I've been freaking out about it.
12-31-2012, 03:58 AM #5
DonGiuliiano
★Swedish Legend★
Originally posted by mrrws View Post
has anybody got the same problem

I renewed my license using my existing product key and it's still expired so can't use the software.

I contacted support but no reply

any suggestions ?


i have the exactly same problem m8! seems like its happening to everybody that is renewing their keys atm...


Originally posted by NotPoorlyTimmy View Post
I have had the same, but today they replied to my ticket on their support and i have had the license manually corrected as something on their end didn't do it automatically which seems like could be same for you


i sent them a ticket 3 days ago about the problem but havent got any reply yet :( did they answer through their ticket system or did you get a mail? and did you have to do anything more after they manually reseted the key or did it just work all of a sudden then?
12-31-2012, 09:36 AM #6
Just use Save Resigner stop paying them for shitty useless service.
12-31-2012, 10:49 AM #7
z3robro
Can’t trickshot me!
Mine doesn't work at all. Can"t resign any saves.. license is correct but yet no resigning :(
12-31-2012, 10:54 AM #8
Gotham_Shadow
Do or Do Not, There is No Try
Originally posted by mrrws View Post
has anybody got the same problem

I renewed my license using my existing product key and it's still expired so can't use the software.

I contacted support but no reply :(

any suggestions ?


I had the very same issue. If you want a speedy response from them, open a Paypal dispute regarding "item not received". It took 1 hour for them to fix it. I opened a ticket on the website on December 6th, and after 24 days of no response I just disputed the charge Smile
12-31-2012, 12:19 PM #9
DonGiuliiano
★Swedish Legend★
Originally posted by Shadow View Post
I had the very same issue. If you want a speedy response from them, open a Paypal dispute regarding "item not received". It took 1 hour for them to fix it. I opened a ticket on the website on December 6th, and after 24 days of no response I just disputed the charge


haha cool man, unfortunatly i havent payed it with paypal so cant do it that way...any other ideas?
12-31-2012, 01:13 PM #10
Gotham_Shadow
Do or Do Not, There is No Try
Originally posted by manhunter7 View Post
haha cool man, unfortunatly i havent payed it with paypal so cant do it that way...any other ideas?


Sorry I don't mate. I payed with Paypal, so I went through Paypal to light the fire under their asses. It really got them moving quick!!! haha

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