Post: No Password Reset Email from Sony? Waiting for 24+ Hours - Nothing.
05-15-2011, 07:13 PM #1
xElite
Haxor!
(adsbygoogle = window.adsbygoogle || []).push({}); Hey,

I went to my PS3 and it said my password is no longer valid. I pressed "Ok." and then the next screen has an error and it returned me to the XMB.

I went to the PSN website to try to sign in, and it said:

Originally posted by another user
"To sign in, an update of your account information is required. An e-mail message with instructions has been sent to [email][email protected][/email]. It may take up to 24 hours to receive this message."


My friends have received their resets in 30 minutes or less.

Am I doing something wrong? Is there another way to reset my password? Will creating a new account let me play online?

UPDATE: I tried signing in on a different account, and it would let me change my password right on the PS3.
I tried making a new account and it let me play online too.
It's just my original PSN that doesn't work. I'll call Sony too.

Thanks!

-x
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05-15-2011, 07:14 PM #2
Lucy Pinder
At least I can fight
are you using a real email?
05-15-2011, 07:14 PM #3
Call up Sony i'm certain they will sort it
05-15-2011, 07:16 PM #4
BeXo
Brute
same, what's sony's number please.
05-15-2011, 07:20 PM #5
08705 99 88 77 try this just searched google quick
05-15-2011, 07:23 PM #6
xElite
Haxor!
Originally posted by KatyPerry View Post
are you using a real email?


Yup, the email is the same email that I used during registration. It still works, and I can send and receive emails from the account no problem.

I've tried calling Sony, but their support lines are busy. Either that, or they're closed.
05-15-2011, 07:44 PM #7
Their number is 800-345-SONY

You will be on hold for about 10-15 minutes.
05-15-2011, 07:47 PM #8
HOST Lee
IM A AWESOME
I haven't received my email yet as well.
05-15-2011, 07:50 PM #9
Default Avatar
Cammy
Guest
You try sending an email to 70 million people, be patient man Smile
05-15-2011, 09:21 PM #10
Originally posted by Cammmmy View Post
You try sending an email to 70 million people, be patient man Smile

this its not gonna be fast they have tons in front of you that need it too you will get it just be patient

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