Post: can you tell me if sony will replace/fix my ps3 even if....
08-10-2011, 11:37 PM #1
pharoph2
Save Point
(adsbygoogle = window.adsbygoogle || []).push({}); under ps3 terms of conditions it says "IF DAMAGED BY ACTS OF GOD, MISUSE, ABUSE, NEGLIGENCE, ACCIDENT, WEAR AND TEAR, UNREASONABLE USE, OR BY OTHER CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP"

IT IS UNDER WARRANTY AND I HAVE THE ORIGINAL RECEIPT FROM WHEN I BOUGHT IT 5 MONTHS AGO.I JUST WANT TO KNOW IF THEY WILL REPLACE OR FIX IT(if not then $300 wasted =[).

i was wondering if ps3 would replace my ps3 because there was a lightning storm where i live and my ps3 was shut off as my power was cut off by the outage, and ever since i haven't been able to get past this black screen saying i should restart my ps3 to make it work and it says if not that then i have to re-install the latest update. i have done both several times and they have not worked....when restarting it just brings me back to the same black screen and when i try to install the latest update it says "error:8002F19A".i have even tried using safe mode and ive done every possible solution using safe mode as well( link to safe mode instructions i followed You must login or register to view this content.) Heres a link to the play station site that told me directions of what i should do for the black screen, to give you a better idea of whats wrong. You must login or register to view this content.

im just wondering under the terms of conditions because i guess it was an "outside source"(the power outage) that made the ps3 not work instead of defective materials although given the directions on the site it should have work so maybe it WAS a defective workmanship.


thank you.
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08-11-2011, 12:00 AM #2
call up ony explain the situation dont say lightning just say you turned it on and it was doing that the worst they can say is no
08-11-2011, 12:06 AM #3
pharoph2
Save Point
Originally posted by TrueScopes View Post
call up ony explain the situation dont say lightning just say you turned it on and it was doing that the worst they can say is no


hehe. will do 2morrow probs. too lazy to deal with them atm.....a week without ps3 im starting to get a bad case of the shakes man...=[[[[[[[[ :n00b:
08-11-2011, 12:55 AM #4
sunce99
League Champion
well they will replace it for £130 i replaced mine
08-11-2011, 01:36 AM #5
pharoph2
Save Point
Originally posted by sunce99 View Post
well they will replace it for £130 i replaced mine


if you have warranty still active then you can have ps3 replaced or fixed free of charge.
08-11-2011, 04:06 AM #6
sunce99
League Champion
Originally posted by pharoph2 View Post
if you have warranty still active then you can have ps3 replaced or fixed free of charge.


ye u can from the store u got it from not Sony..... that's what they told me when i asked about my warranty.....
08-11-2011, 04:13 AM #7
pharoph2
Save Point
Originally posted by sunce99 View Post
ye u can from the store u got it from not Sony..... that's what they told me when i asked about my warranty.....


yeah ill just run by the store 2morrow. but in short time i was just wondering if there was any reason sony wouldnt replace it, *sigh* now i have to tell my parents i broke another one....(5 laptops in 4yrs, ive had this pc for 3yrs tho ftw). they wont be happy =[
08-11-2011, 04:21 AM #8
sunce99
League Champion
Originally posted by pharoph2 View Post
yeah ill just run by the store 2morrow. but in short time i was just wondering if there was any reason sony wouldnt replace it, *sigh* now i have to tell my parents i broke another one....(5 laptops in 4yrs, ive had this pc for 3yrs tho ftw). they wont be happy =[


phone sony tell them gta iv doesn't work u got two gta iv and tried them never worked on ur ps3 , They will tell u to formate it but don't :P and then will ask u to phone them again do it and tell them what u did ( like ur formatted ) and then will tell u got to replaced it and simply make the payment on the phone but before the ps3 arrive back up ur stuff external hard drive ( there is youtube videos step by step ) and De-active all the accounts on it ( youtube videos or sony website )
08-11-2011, 04:24 AM #9
pharoph2
Save Point
Originally posted by sunce99 View Post
phone sony tell them gta iv doesn't work u got two gta iv and tried them never worked on ur ps3 , They will tell u to formate it but don't :P and then will ask u to phone them again do it and tell them what u did ( like ur formatted ) and then will tell u got to replaced it and simply make the payment on the phone but before the ps3 arrive back up ur stuff external hard drive ( there is youtube videos step by step ) and De-active all the accounts on it ( youtube videos or sony website )


thank you...now if someone could explain what a gta iv is Smile
08-11-2011, 04:51 AM #10
sunce99
League Champion
Originally posted by pharoph2 View Post
thank you...now if someone could explain what a gta iv is Smile
grand theft auto just say it freeze.....

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