Post: Faulty PS4 - Disc Drive Caution
12-14-2013, 09:55 AM #1
KnightUK
Bounty hunter
(adsbygoogle = window.adsbygoogle || []).push({}); Okay so I was damn excited when I ordered a PS4 on launch day and managed to get one within 5 days (UK), but I'm putting this warning out for you guys to check yours.

Initially the console was perfect, lay it flat and played for hours.

Turned it off and moved it with much care to our main TV an decided it looked better vertical. Problems begin.

It started making a strange noise upon inserting the disc, immediately refusing to read it. It then had problems ejecting and re-inserting the disc. After getting it out, the console would just not let me insert anything into the disc drive (like it still had a disc in).

After ages of trying different things, I managed to get it to take discs again by cutting the power, however it doesn't seem to take them very well, and a gentle push is needed at all times to get it in...
After putting it back horizontal I noticed a small rattle sound from in the disc drive even when empty. Obviously something isn't right there.

After still not reading discs, and in a lot of frustration I may have...gently...shook the console whilst it was failing to read a disc....and it fixed it Smile.

There is still a rattle from the disc drive, like a loose bit of plastic, and it still doesn't read or work vertically, but with a gentle shake it always works when flat.

Yes I was on the latest software etc. I have since rang ShopTo.net where I bought it and they have arranged courier for collection and replacement next day, so very happy with their service, and glad to be getting a brand new one.

Just thought I'd warn people to be cautious when trying your Ps4 vertical, and if it were me I would check that it works this way around now, and get it changed if not.
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The following 2 users say thank you to KnightUK for this useful post:

SweatyMidgets, Swifter
12-14-2013, 10:21 AM #2
DrinkinMyStella
Vault dweller
Thanks for the heads up. Hopefully this don't happen to me, so far I had no problems


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12-14-2013, 10:34 AM #3
KnightUK
Bounty hunter
Originally posted by DrinkinMyStella View Post
Thanks for the heads up. Hopefully this don't happen to me, so far I had no problems


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Try it vertical and see Smile
You're on my friends? So you've seen I was online yesterday, so managed to make it work at least until replacement on Monday.
12-14-2013, 11:12 AM #4
DrinkinMyStella
Vault dweller
Originally posted by OriginUK View Post
Try it vertical and see Smile
You're on my friends? So you've seen I was online yesterday, so managed to make it work at least until replacement on Monday.

id rather not risk it lol. at least you get a quick replacement
12-14-2013, 11:46 AM #5
ady
Can’t trickshot me!
ive had mine both ways, vertical and horizontal, ive touch wood had no problems par, it turning itself off once when i tried to send a message, it could be that the console had a loose part or it was slightly damaged inside when being shipped i duno, hope this doesnt effect us all later into the ps4's life, my blue ps4 controller on the other hand may be dieing, it doesnt hold charge very well, in comparison to the original free black controller, it doesnt bother me as it still last hours, just not as long as the black one, unsure if this is similar for anyone else, very happy with my ps4, happy gaming everyone.
12-14-2013, 07:24 PM #6
KnightUK
Bounty hunter
Originally posted by ady View Post
ive had mine both ways, vertical and horizontal, ive touch wood had no problems par, it turning itself off once when i tried to send a message, it could be that the console had a loose part or it was slightly damaged inside when being shipped i duno, hope this doesnt effect us all later into the ps4's life, my blue ps4 controller on the other hand may be dieing, it doesnt hold charge very well, in comparison to the original free black controller, it doesnt bother me as it still last hours, just not as long as the black one, unsure if this is similar for anyone else, very happy with my ps4, happy gaming everyone.


Then you're lucky to have a good one Smile
12-14-2013, 10:55 PM #7
Alt
Banned
Always lay Xbox 360, PS3 and PS4 down flat but thanks for the heads up :y:
12-15-2013, 03:43 PM #8
KnightUK
Bounty hunter
Originally posted by Alt View Post
Always lay Xbox 360, PS3 and PS4 down flat but thanks for the heads up :y:


I normally do, but the ps4 is quite long and so touches the back of my tv cabinet, and I don't want it to overheat with no room to vent.
Also I have a 1 year old who has turned it off several times mid game now! So standing it vertical would make it out of reach.
12-16-2013, 06:43 AM #9
webzy
Work hard get Better
A new gen release console is like a baby much care is needed with vigilance.
12-16-2013, 11:22 AM #10
KnightUK
Bounty hunter
Well it's gone back today, awaiting my brand new one now. I do intend to use it vertical (as in nearly all of Sony's advertising!) so I needed to change it for a working one.

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