Post: (Tutorial) How to Cancel Auto Renewal
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10-20-2011, 07:26 AM
#1
MythGavin
Gym leader
I found this trick on how to fix this problem in about 5 minutes without having to call them, I searched an no one posted it so I thought It's a good thing to know so I minus well post it here.
Originally posted by another user
First off, thanks to eltacodeldiablo for pointing me in the right direction. A few days ago there was a deal to get 5 months of Xbox live for $5 which is all well and good except that it turned on automatic renewal for your account which is a pain to turn off. As it turns out, Illinois passed a law that requires internet gaming service providers to have an online method to cancel the service. So here are the steps to turn off auto renewal for Xbox live:
Go to the account page
Go to Billing Account Information and change the address to somewhere in Illinois
Back on the account page, go to Manage Payment Options
Edit the credit card's billing info to be somewhere in Chicago
Back on the account page, click Upgrade/Manage Account
Under your avatar where it says Automatic Renewal: On, the On should be a link, click it.
You are going to have to click next quite a few times but eventually it will give you the option to turn auto renewal off.
Profit
It takes a few minutes, but is far less painful than calling support and having them potentially cancel your account instead of turning off auto renewal.
Go to the account page
Go to Billing Account Information and change the address to somewhere in Illinois
Back on the account page, go to Manage Payment Options
Edit the credit card's billing info to be somewhere in Chicago
Back on the account page, click Upgrade/Manage Account
Under your avatar where it says Automatic Renewal: On, the On should be a link, click it.
You are going to have to click next quite a few times but eventually it will give you the option to turn auto renewal off.
Profit
It takes a few minutes, but is far less painful than calling support and having them potentially cancel your account instead of turning off auto renewal.
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Kind of sad that a multi-billion dollar corporation has resort to this kind of bullshit to get more money... But that's microsoft for you, I guess.
And yes, I've tried it and can confirm it works.
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