(adsbygoogle = window.adsbygoogle || []).push({}); "The issue is affecting a very small number of Xbox One customers. We’re working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program. Rest assured, we are taking care of our customers."

Update: One of IGN's office machines suffers from the same disc drive problem many have reported. When a disc is inserted, the Xbox One makes a grinding noise, but the disc is unaffected. However, Xbox One won't read any game discs. "Sorry, we can't play the disc," a notification says. "Try an Xbox One game, a music CD, or a movie on Blu-ray or DVD."


"We know that with a hardware launch of this magnitude customers will have questions and we have many avenues for customers to get the answers they need and get back in the game as soon as possible," Microsoft told IGN. "Rest assured we plan to take care of our customers. Any customer who believes they are experiencing an issue with their Xbox One should reach out to us through Xbox Support."

Microsoft customer support suggested IGN return the faulty unit to Amazon, for quicker results than going through Microsoft -- Amazon will replace the unit, whereas Microsoft will repair it. Both are viable options for victims of malfunctioning hardware, however, and Microsoft's @XboxSupport Twitter team has been addressing concerns all day.
With today’s launch of Xbox One, some owners are discovering various problems with their next-gen console.

An IGN reader's system is in an endless cycle of crashing and rebooting. Another has issues with his headset outputting nothing but static. Others have seen the "E100" notification, indicating a total hardware failure caused by an update error. The Xbox One troubleshooting page notes that this error requires you submit your Xbox One for repair.

source: You must login or register to view this content.

i know this is in the ps4 section i just wanted to confirm that its not just us its also xbox which is good to know that the competition who got cocky at times also made a few mistakes .

on a serious note, there was always going to be some problems with these consoles.

Remember....only mentally challenged people buy the Xboner.

This is the Playstation 4 section.

funny how the kid was going on last week about the xbox wont have no problems it is superior to ps, guess what kid if you reading i think the affected % is higher than the ps4, and you they sold the same about in 13 countries than ps did in 1 country

dude dont try to start a war. i own both but that dont make me mentally challenged...

kinda does.... sorry.:vince:

no it dose not just means i give both a chance and im not just a fan boy of one. i dont pick sides on what is better then the other only mentally challenged ppl pick sides like your self

How childish are you?

......well you just proved that you are a bit...........

good this proves your a sony fan boy that just makes fun of ppl online