(adsbygoogle = window.adsbygoogle || []).push({}); "The issue is affecting a very small number of Xbox One customers. We’re working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program. Rest assured, we are taking care of our customers."

Update: One of IGN's office machines suffers from the same disc drive problem many have reported. When a disc is inserted, the Xbox One makes a grinding noise, but the disc is unaffected. However, Xbox One won't read any game discs. "Sorry, we can't play the disc," a notification says. "Try an Xbox One game, a music CD, or a movie on Blu-ray or DVD."


"We know that with a hardware launch of this magnitude customers will have questions and we have many avenues for customers to get the answers they need and get back in the game as soon as possible," Microsoft told IGN. "Rest assured we plan to take care of our customers. Any customer who believes they are experiencing an issue with their Xbox One should reach out to us through Xbox Support."

Microsoft customer support suggested IGN return the faulty unit to Amazon, for quicker results than going through Microsoft -- Amazon will replace the unit, whereas Microsoft will repair it. Both are viable options for victims of malfunctioning hardware, however, and Microsoft's @XboxSupport Twitter team has been addressing concerns all day.
With today’s launch of Xbox One, some owners are discovering various problems with their next-gen console.

An IGN reader's system is in an endless cycle of crashing and rebooting. Another has issues with his headset outputting nothing but static. Others have seen the "E100" notification, indicating a total hardware failure caused by an update error. The Xbox One troubleshooting page notes that this error requires you submit your Xbox One for repair.

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i know this is in the ps4 section i just wanted to confirm that its not just us its also xbox which is good to know that the competition who got cocky at times also made a few mistakes .

on a serious note, there was always going to be some problems with these consoles.

Im not a fanboy of any sorts, i am just a gamer who does not take sides in any of that pathetic crap. I was only joking by the way but you have seemed to take it personal........ Welcome to the internet!!!

This argument seems very, ehh...childish?

yes it was. i mean come on no one is mentally challenged just for buying something. and thats all i was trying to say

not a sony fan boy its just Microsoft fails at the xbox. i love pc i have a gaming pc and i play on that all the time. i have given them a chance but theres not much you can say thats good about xbox.

also i was just yanking your chain i found it funny he called some one challenged for getting it. had to tune in. hints the peter :vince:

its a good system but they cant call it a gaming system no more. as it has windows 8 system on it. every system has its pros and there cons. i just hate it whn someone says one system sucks over the other

well honestly i will say it having windows 8 kills the system i wont even use or help somone with there comp if it has windows 8 its a terribly made os. id rather go to a mac then use windows 8 if they would add back the main start button ok. but i understand the os on a phone or tablet but not a pc just no. thats my op and this isnt about the xbox i no

ya they did add the start button back in windows 8.1 so it now boots to it. and ya i hate the os on xbox took me a few to find out how to uninstall a program as they dont have it where u can access your hard drive settings.

microsoft didn't make a gaming console which so many craved, they made a entertainment console based on what they 'thought' gamers wanted; where as sony made a gaming console using gamers and listening to the community which is what gaming is all about, one community coming together to redefine the future of gaming. microsoft had to change a few of there ideas because everyone complained that xbox was shit, sony didn't have to change one thing because they nailed it on the first conference in my opinion ps4 has won the war of gaming, thats not to say that microsoft won't pull it back but it is looking very slim at the moment.

My wife was going to buy me a xbone one for my birthday and i tell her hell no!!!!! Just because looks like a VCR AND A DVD PLAYER ALL IN ONE i dont have that much space for something like that that's why i got a ps4 way more smaller and easy to put it anywere and also all time 1080p!!!!!!