Post: Site Suffering
08-04-2011, 05:43 AM #1
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Why this site has gone downhill lately
As told by: You must login or register to view this content.


This site had so much potential....notice I said "had".

Shall we begin? Where do we start? Well I will get us started;

I joined this site a few months ago. I was google searching for hacks/cracks for various games and software, etc. I noticed this site was in vBulletin, which appealed to me. In my time in forums I noticed that ones using paid software such as; vBulletin, IPBoard, etc. tend to last longer, and keep their maintenance up to date. Upon joining and making my first few posts I noticed quickly how unprofessional staff are here. I was told that my posts were too short and I was "warned" not to post like that again. This action is common on forums, each forum has it's own set of rules and standards, no biggie right? Wrong. That notification I received was posted on my visitor wall for all guests to see. Anyone who has staffed anywhere knows you never approach someone in public unless there is an immediate threat to the security of the site. The back and forth continued with that staff member for a few posts until we reached an understanding.

I later posted a thread which contained a compilation of the works of some coders here on in the threads. It involved a phisher that I would custom code, the way the code worked though is that you would have to setup a fake gmail account so I could code it to connect to the gmail smtp server. The alternative to that was, I would tell you how to install vb express from microsoft and explain to you how to build the program yourself. This thread was removed because staff accused me of phishing for gmails. Now here is the funny part, first they say I must include a virus scan, now when I finally get them to understand that the program does not exist, it's on my pc, they then accuse it of being a phisher. Well they were right, to some degree, the program does phish for youtube and paypal accounts, as advertised, but they were saying I was phishing for gmails. Now people why would I ask you to setup a fake gmail account and then phish it from you? Why would I offer the code and explain to you how to create the software yourself? Again we are dealing with people moderating sections of the forum that they have no knowledge in.

I had a post removed where I was offering some databases for sale, that was removed because I was and am still under the 100 post count. This is fine with me, and I can respect that.

I later had another post removed involving windows 7 secret modes, I was accused this time of posting a dupe. I then had to explain to the staff the the original poster only included 1 hidden mode for windows 7, where as my thread was complete and contained all 14 (I believe it was 14) modes. That thread was later re-instated. The staff member that handled that was mature and cordial. Although this matter was yet again handled publicly for all to see on my wall and his alike.

There a few premium members that like to jump on threads and accuse the poster of stealing threads from else where, or saying that because the new guy only has 20 posts then his program must contain a virus. Staff needs to investigate these allegations and if they prove to be false, the accuser needs to be labeled appropriately. It's discouraging for a new person that actually knows what he is doing to be accused of making a program containing a virus when they have spent hours or even days creating something unique to share with the community. Not all premium members do this, and some help out more than mods do, but there are a lot that choose to spam threads instead of contributing something constructing to share with everyone else.

I mod and admin 3 other sites. They are successful sites, we have donators, they become vips. If the vips do not follow the rules as outlined, they are canned, and their money is refunded. The reason for this is, we encourage everyone to help out where they can. This is the only way a forum survives. Without new members becoming vips, then the site server fees suffer, as only the chosen few in essence end up running the site over the mods and admins, because staff is more concerned about turning a profit than the community itself.

I have taken the time to make this thread. I know staff will remove it, which again is unprofessional, all criticism should be welcome, and this is posted in the General Discussion section of the forum, so there is no reason this thread should be removed. If the staff do not take the time to start listening to it's members then people are going to start to realize that there is a little site out there called google that can provide them with 100's of other communities that may better suit their needs.

I have been in the torrenting / warez / hacking / coding community for years. I am a member of a well known group of HD-Encoders, and I may be a jerk if provoked, all in all I'm a nice person. I have a lot to contribute to the community, but that's only if staff will let me. A side note, my thread where I gave out free invites to private tracker sites was never messed with by staff...lol.

If the staff / admins here would like some more information about this topic, feel free to contact me, via PM. It's very unprofessional to ask people to carry a conversation, while listening to rap music on mod 'x' profile and I refuse to do it any further.
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The following 31 users say thank you to ralphierocks for this useful post:

-Fitz-, .RAMBO, .Robot, ⒿⒺⒷⓇⓄ, Blazebandana, BooshMayne, Cobra-D, Como, DC12X, Domov, Done #3, Jaw1312, juddylovespizza, Justin, Meatwad, MrJC, MythGavin, Neymar, Night Wolf, Octavia, PleaseBuyMyCat, psychobe@n, rastapolarbear, regilex, River J, Shootprado, Solo, St0rM, TairyHesticles, the stuff, The1TheOnly
08-06-2011, 08:21 PM #83
Neymar
I dunno what to say anymore?
Originally posted by NeedaLifeSoon View Post
The site is clearly going through a transition period, that started with the sudden growth last year over the new hacking methods and culminated in March/April , with a large turnover of senior staff over Outsider's involvement with the site. There has been a very high turnover rate since then and senior staff has had a challenging time of managing the site and it's new staff members.

The Op's points are well stated but some of them are related to threads that were closed or questioned to his dissatisfaction. The thread has evolved from that to a general question on current and recent site management. These are always a challenge for a site when there has been recent high turnover.

I believe that the fundemental problem lies not with how staff treats new members, but its difficulty in dealing with recent staff retirees and established members. Many have mentioned in this thread how New mods become different when they are chosen for a staff spot. This is a natural thing, You feel an obligation in enforce the rules of the site and will often challenge a behavior from someone when you had behaved the same way recently.

The challenge is rule enforcement on recent retirees and senior members. This area has been challenging for the site, especially in the last six months.

I have found your thread and the member posts in it to be very mature and stimulating, in general.
It is good to openly discuss site issues in a mature way and seek solutions to member issues that are raised in this fashion.
But I think you have overstated the Thread Title and some of the fundemental issues you have raised, Although I do agree strongly with more use of Private messaging to address members that have done something wrong. Initial warnings are best kept in private.

I have found the current staff and senior management to be very aware of respectful dealings with the membership and it seems to be a focus of discussion with senior moderators to the new staff. As well as initatives to drive a more community feel to the site.

I do not believe that the site is failing and Posting and threads have increased over the last 3 weeks, and there is every reason to think that there will be much higher activity over the coming months as new major game releases come out.

We are just in a period of recent high turnover, coupled with some major changes in the site ( change in rep, VB4 ) that have caused a lot of discussion about the site itself and not the usual banter.

It is a lot bigger place than it was even at this point last year, (we have tripled in size over the last year) but it has a core group that has to find some more harmony over recent changes and Threads like this help to get that talked out and hopefully resolved for the betterment of NGU Smile


Well said Claps That sums everything up perfectly.
08-06-2011, 11:55 PM #84
Nice posts, it's good to see staff opinions in here as well, that way we know what you guys are feeling too. Since the birth of this thread my experience here has become a lot more satisfying and I am realizing which staff and premiums to avoid, and which ones are here to help. I hope to see the changes discussed in the near future. The site has the member base, now it's time to moderate that base in a professional manner. Downtime always stirs up people and invites problems. I hope with the influx of new games being released soon that business can continue on. Thanks to everyone for their feedback, whether you agreed with me or not, it was nice to see.
08-06-2011, 11:57 PM #85
Rowdy
Banned
last night in the shoutbox was a high point of the past few months :lol::lol:
08-08-2011, 05:44 AM #86
DC12X
S.P.E.C.I.A.L
Originally posted by Rowdy View Post
last night in the shoutbox was a high point of the past few months :lol::lol:


And how so?
08-08-2011, 05:54 AM #87
gavros7
Treasure hunter
Yeh I have to agree this site has lost some of it's fire...I used to check various sections 2-3 times a day, now I only do it once a week...ngu is still a good forum though

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