Post: how to recover lost accounts
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05-15-2011, 02:40 PM
#1
Grimsley33
On Top of the Game
Phone Call:
-Must know e-mail entered and the EXACT username used. (can find e-mail where you log in on ps3)
-On hold for 10-15 minutes.
-They ask for personal info, and then later ask for an APPROPRIATE e-mail that you actually use so they can send a message to reset your password.
You can reach them through their phone number at: 800-345-SONY
NOTE: only works during their business hours.
Originally posted by another user
Hours of Operation
Monday - Saturday 6:00 AM - 8:00 PM, Pacific Time
Sunday 7:00 AM - 6:30 PM, Pacific Time
Monday - Saturday 6:00 AM - 8:00 PM, Pacific Time
Sunday 7:00 AM - 6:30 PM, Pacific Time
Website:
-Must remember the e-mail, your date of birth entered, and your security question.
-Use You must login or register to view this content.
*credit to TheReaperMan for finding the site portion.
EDIT: DUE TO MASSIVE AMOUNTS OF E-MAILS BEING SENT, YOU MIGHT NOT RECEIVE AN E-MAIL FOR SEVERAL HOURS TO RESET YOUR PASSWORD.
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05-15-2011, 02:42 PM
#2
xLew--
Former Staff
well maybe youve learn your lesson, and use correct details. LOL at the Groaners 
theyve obviously had to do this haha liven up its not the end of the world
theyve obviously had to do this haha liven up its not the end of the world
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05-15-2011, 02:46 PM
#5
jakehop22
Coupon Supreme
I lost my account with credit card on it, $60 in wallet, all of my downloads worth atleast $300, all my online stuff, and my friends. Simply because I don't have access to my old email which I created like 8 years ago. Gehhh services..
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05-15-2011, 02:50 PM
#6
Soldier.
The Legend
Originally posted by Grimsley33
Anyone who lost their account on playstation network due to being required to change their password post here. I lost my Game Battles account since I tried creating both my e-mail and account at the same time, but I finished my account first, and it wouldn't let me use the e-mail since it had the word "kill" in it.
You can reach through their phone number at: 800-345-SONY
I am calling them now, but I've been on hold for 10 minutes so far. When I am done with the call I will post the results, and others should do the same.
You can reach through their phone number at: 800-345-SONY
I am calling them now, but I've been on hold for 10 minutes so far. When I am done with the call I will post the results, and others should do the same.
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If you know your security question answer, you can change your password on a pc.
Originally posted by another user
You may reset your PlayStation®Network password two different ways using a personal computer (PC). You may reset it by answering your secret question or have a password reset email sent to the email address linked to your PlayStation Network account.
05-15-2011, 02:55 PM
#7
illest350z
Keeper
Lost my 14th prestige account BO's cant log into email do to me entering bs personal info needed to reset password
05-15-2011, 02:57 PM
#8
Pocxkidrive
Banned
Originally posted by xlZeaCTiioNz
I Lost my acc w/ 20$ on it & 120 downloads! ¬¬
Originally posted by jakehop22
I lost my account with credit card on it, $60 in wallet, all of my downloads worth atleast $300, all my online stuff, and my friends. Simply because I don't have access to my old email which I created like 8 years ago. Gehhh services..
Originally posted by TheReaperMan
even with fake email, you can restore your account.
You'll need the account name, the email you used (even if it was fake) your ps3 serial number found on the back of you console
And contact sony customer support
05-15-2011, 03:03 PM
#9
Soldier.
The Legend
Originally posted by Pocxkidrive
even with fake email, you can restore your account.
You'll need the account name, the email you used (even if it was fake) your ps3 serial number found on the back of you console
And contact sony customer support
You'll need the account name, the email you used (even if it was fake) your ps3 serial number found on the back of you console
And contact sony customer support
I'll be using the link I provided because I know my security question answer and I'm not calling Sony so they can run up my phone bill.
05-15-2011, 03:08 PM
#10
Pocxkidrive
Banned
Originally posted by TheReaperMan
I'll be using the link I provided because I know my security question answer and I'm not calling Sony so they can run up my phone bill.
Just saying if you don't want to loose accounts, you wont loose accounts, good for you knowing your security question answer, but i bet there are loads who don't remember those things for creating any fake/share accounts...
And letting them know they can get it back pretty easy.
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