Post: how to recover lost accounts
05-15-2011, 02:40 PM #1
Grimsley33
On Top of the Game
(adsbygoogle = window.adsbygoogle || []).push({}); FIRST OFF, try to create the e-mail account that is listed if you haven't already. However if that doesn't work there is two ways to reset password: through a phone call or through their help site.
Phone Call:
-Must know e-mail entered and the EXACT username used. (can find e-mail where you log in on ps3)
-On hold for 10-15 minutes.
-They ask for personal info, and then later ask for an APPROPRIATE e-mail that you actually use so they can send a message to reset your password.
You can reach them through their phone number at: 800-345-SONY
NOTE: only works during their business hours.
Originally posted by another user
Hours of Operation
Monday - Saturday 6:00 AM - 8:00 PM, Pacific Time
Sunday 7:00 AM - 6:30 PM, Pacific Time

Website:
-Must remember the e-mail, your date of birth entered, and your security question.
-Use You must login or register to view this content.
*credit to TheReaperMan for finding the site portion.

EDIT: DUE TO MASSIVE AMOUNTS OF E-MAILS BEING SENT, YOU MIGHT NOT RECEIVE AN E-MAIL FOR SEVERAL HOURS TO RESET YOUR PASSWORD.
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The following 19 users say thank you to Grimsley33 for this useful post:

--xXRyanXx--, *BLizZOnE*, JordanCarr, Casper_HD, Classy., getxscared, GuilloDesigns, Hondarydr, iMAGEi, kisezer, Mr.Ron, scerst, sergskate13, Skyl1n3, sMoKiNyOo, TMAN242, xd366, yaro
05-18-2011, 06:52 PM #65
yeah i suppose ya right buddy thanks for the info

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