Post: how to recover lost accounts
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05-15-2011, 02:40 PM
#1
Grimsley33
On Top of the Game
Phone Call:
-Must know e-mail entered and the EXACT username used. (can find e-mail where you log in on ps3)
-On hold for 10-15 minutes.
-They ask for personal info, and then later ask for an APPROPRIATE e-mail that you actually use so they can send a message to reset your password.
You can reach them through their phone number at: 800-345-SONY
NOTE: only works during their business hours.
Originally posted by another user
Hours of Operation
Monday - Saturday 6:00 AM - 8:00 PM, Pacific Time
Sunday 7:00 AM - 6:30 PM, Pacific Time
Monday - Saturday 6:00 AM - 8:00 PM, Pacific Time
Sunday 7:00 AM - 6:30 PM, Pacific Time
Website:
-Must remember the e-mail, your date of birth entered, and your security question.
-Use You must login or register to view this content.
*credit to TheReaperMan for finding the site portion.
EDIT: DUE TO MASSIVE AMOUNTS OF E-MAILS BEING SENT, YOU MIGHT NOT RECEIVE AN E-MAIL FOR SEVERAL HOURS TO RESET YOUR PASSWORD.
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05-15-2011, 03:10 PM
#11
Soldier.
The Legend
Originally posted by Pocxkidrive
Just saying if you don't want to loose accounts, you wont loose accounts, good for you knowing your security question answer, but i bet there are loads who don't remember those things for creating any fake/share accounts...
And letting them know they can get it back pretty easy.
And letting them know they can get it back pretty easy.
lol, it's one thing after another atm with psn.
05-15-2011, 03:15 PM
#12
+Monsterr
Awesome.
Originally posted by Pocxkidrive
even with fake email, you can restore your account.
You'll need the account name, the email you used (even if it was fake) your ps3 serial number found on the back of you console
And contact sony customer support
You'll need the account name, the email you used (even if it was fake) your ps3 serial number found on the back of you console
And contact sony customer support
But idk if the email it fake i bought the acc What can i do
05-15-2011, 03:28 PM
#14
Black_Jesus
Brute
Hahaha yap honing them is great if you can ever get through.. Vie been treing to reach them allll day
05-15-2011, 05:45 PM
#16
Grimsley33
On Top of the Game
Originally posted by fittelars
what if i know the email(to log in etc) and my security question, since i dont know my DOB...do i need to call them?:jim:
Most likely, but you could try the website and make an educated guess on which DOB you put, but otherwise you will probably have to call.
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