Post: how to recover lost accounts
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05-15-2011, 02:40 PM
#1
Grimsley33
On Top of the Game
Phone Call:
-Must know e-mail entered and the EXACT username used. (can find e-mail where you log in on ps3)
-On hold for 10-15 minutes.
-They ask for personal info, and then later ask for an APPROPRIATE e-mail that you actually use so they can send a message to reset your password.
You can reach them through their phone number at: 800-345-SONY
NOTE: only works during their business hours.
Originally posted by another user
Hours of Operation
Monday - Saturday 6:00 AM - 8:00 PM, Pacific Time
Sunday 7:00 AM - 6:30 PM, Pacific Time
Monday - Saturday 6:00 AM - 8:00 PM, Pacific Time
Sunday 7:00 AM - 6:30 PM, Pacific Time
Website:
-Must remember the e-mail, your date of birth entered, and your security question.
-Use You must login or register to view this content.
*credit to TheReaperMan for finding the site portion.
EDIT: DUE TO MASSIVE AMOUNTS OF E-MAILS BEING SENT, YOU MIGHT NOT RECEIVE AN E-MAIL FOR SEVERAL HOURS TO RESET YOUR PASSWORD.
The following 19 users say thank you to Grimsley33 for this useful post:
05-15-2011, 07:32 PM
#47
thebotguy
Level 2 Trustworthy
Originally posted by Grimsley33
If you do not already know as well, you can find your e-mail that you used by going to the location where you log in, and it says your e-mail. If you haven't already try to create that e-mail. If that doesn't work, call the number, and that info should be good enough :y:.
thank you very much +rep for the help
05-15-2011, 07:34 PM
#48
Konsole
A.K.A Konsole
This will help many users from NGU recover there accounts, Even though I'm an xbox player I am keen to know about the updates on PS3. This should also attract some new members, Well done! :y:
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05-15-2011, 08:11 PM
#54
Grimsley33
On Top of the Game
Originally posted by Casper92
I Am getting errors when trying to make a account :\
For right now I'm assuming that since the PSN store is down as well that they are not having many things functioning like normal as of right now. You will probably just have to wait a couple days to be able to again :y:.
Originally posted by Mr.Ron
So I do this if I bought an account off someone and don't know the date of birth? If not what do I do?
Ask them to verify it through their e-mail and ask them to change it to a specific password for you :y:.
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05-15-2011, 08:12 PM
#55
Extractz92
Banned
Originally posted by Grimsley33
For right now I'm assuming that since the PSN store is down as well that they are not having many things functioning like normal as of right now. You will probably just have to wait a couple days to be able to again :y:.
Ask them to verify it through their e-mail and ask them to change it to a specific password for you :y:.
Ask them to verify it through their e-mail and ask them to change it to a specific password for you :y:.
Not really as I Was online just a minute ago :confused: . There just having problems
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